Cluster Head - Online/FMCG/FMCD

Responsibilities:

- Manage the P&L of the given cluster

- Recommend programs and services by studying the changing needs of the city

- Identifying and anticipating community service trends

- Evaluating and offering options to the regional head, business head, supply chain head.

- Measures and tracks the metrics on a city level and takes measures in achieving city level targets

- Provides city services by establishing and improving a functional structure; delegating authority.

- Maintains city staff by recruiting, selecting, orienting, and training employees.

- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

- Achieves financial objectives by developing and recommending an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; anticipating long-term issues.

- Enforces board's decisions by developing, monitoring, and enforcing policies and procedures.

- Complies with Central, state, and local laws and regulations by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions.

- Maintains rapport with the customers, vendors and brands by meeting with them; reaching out to resolve concerns; settling disputes.

- Contributes to team effort by accomplishing related results as needed