Client Principal Partner/Director

About the Role:.

- We are looking for an experienced Client Principal to manage a wide range of programs.

- You will be responsible for the delivery and overall success of the GCC.

- The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization.

- The Client Principal directly interacts with ANSR's customers to help achieve their long-term success.

- This team focuses on collaborating with customers to help execute their GCC roadmap as commitment to the business stakeholders.

- As a member of this team you will participate in customer meetings, interact with client Program Office, work with stakeholders & executives, involved in joint planning sessions, present best-practices and build relationships of trust with the customer.

- As a Client Services Delivery leader, you will showcase the best of ANSR's product & services and influence the client adoption of our offerings.

- You will engage with internal Business Support teams, Consulting group, Workspace organization in order to ensure complete and high-caliber service quality.

- Passion to drive customer success, highest quality of professional client interaction, influencing for growth and open & effective communication are key attributes of this team!.

Roles and responsibilities:.

- Initiate and set goals for programs according to the strategic objectives of the GCC.

- Plan the programs from start to completion involving deadlines, milestones.

- Ensure contracts are fulfilled and the services and products are deployed Develop or approve budgets and operations, manage the P/L.

- Devise evaluation strategies to monitor performance and determine the need for improvements, putting in best practices.

- Lead all cross functional teams involved, provide feedback, and resolve complex problems.

- Discover ways to enhance efficiency and productivity of procedures and people.

- Apply change, risk and resource management principles when needed.

- Develop strong and trusted relationship with the GCC Leaders through timely and accurate - communications.

- Ensure program operations and activities adhere to legal guidelines and internal policies Requirements.

- Proven experience as program/ account director.

- Thorough understanding of project/program management techniques and methods.

- Excellent Knowledge of performance evaluation techniques and key metrics.

- Outstanding knowledge of data analysis, reporting and budgeting.

- A business acumen with a strategic ability.

- Excellent organizational and leadership skills.