Client Partner - Telecom

Role Overview

We are looking for an experienced and visionary Client Partner to lead and grow our strategic engagement with a leading telecommunications customer in Indonesia. This is a high-impact, front-line role for a senior professional who thrives at the intersection of technology consulting and strategic account management, with a focus on AI-driven transformation.

The ideal candidate will bring a strong background in IT services sales to telco clients, a deep understanding of Indonesia's telecommunications landscape, and a passion for how AI can reinvent business models, operations, and customer engagement.

Key Responsibilities

- Client Ownership: Serve as the trusted advisor and single point of contact for the telco client, managing long-term, high-value relationships.

- AI-Led Growth Strategy: Drive revenue growth by positioning AI-native offerings-such as intelligent network operations, customer experience transformation, and advanced data monetization platforms.

- Sales & Account Expansion: Identify and convert new business opportunities across digital transformation, AI/ML, cloud, data, and managed services.

- Strategic Planning: Develop and execute an account strategy that aligns with the client's digital vision, particularly around AI enablement and automation.

- Cross-functional Leadership: Orchestrate a global team of delivery leads, solution architects, and domain experts to deliver value at scale.

- Contract & Commercial Oversight: Lead key negotiations, renewals, and governance processes to ensure a win-win partnership.

Required Experience & Qualifications

- 11-15 years of experience in IT services sales, client engagement, or strategic account management.

- Proven track record of working with or selling into telecom clients in Indonesia, preferably with Tier-1 or Tier-2 operators.

- Strong exposure to AI/ML, automation, cloud, and data platforms in the context of telco transformation.

- Proven ability to build deep relationships with CXO-level stakeholders and influence digital agendas.

- Must be based in Jakarta with an established local network in the telco ecosystem.