
Job Title: Client Account Manager (Farming Role)
Location: Remote
Experience: 12+ Years
Job Summary:
We are looking for a Client Account Manager to manage and grow existing client accounts. The role focuses on client retention, account expansion, and generating additional revenue through upselling and cross-selling IT services.
Key Responsibilities:
- Manage and grow existing client accounts (farming role)
- Build strong relationships with key stakeholders
- Identify upsell and cross-sell opportunities
- Drive account growth and revenue expansion
- Act as the primary point of contact for clients
- Ensure high client satisfaction and retention
- Coordinate with internal teams for seamless delivery
- Conduct regular client reviews and performance tracking
- Handle contract renewals and negotiations
Required Skills :
- Experience in Account Management / Client Relationship Management
- Strong upselling & cross-selling skills
- Excellent communication and stakeholder management
- Experience in IT services/staffing/Consulting domain preferred
- Strong problem-solving and analytical skills
Qualifications:
- Bachelor's degree (MBA preferred)
- 12+ years of relevant experience in account management (farming)
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