City Business Head

- Responsible for analysis, development and implementation of strategic business plans and policies, ensuring organizational growth, targeting maximum profitability (PPOP) and cost effectiveness.

- Trained, supervised, and mentor team staff, fostering a collaborative environment focused on achieving performance goals both individual & branch target

- Responsible for customer activation, implementing cross-selling strategies and understand customer needs

- Develop, execute and manage competent strategies and tactical business plan to penetrate new areas (Various Eco-systems and catchment Scoping) and expand existing ones for a wide range of financial products/services

- Own and manage multiple functions ranging from product management, customer service and business analytics

Key Attributes:

- Self starter

- Gets things done. Is not afraid of breaking barriers as long as the action is ethical

- Good with hiring and team marshalling

- Strickler for process implementation and adherence. Focuses on input metrics a lot and gets the basics done correctly

- Is ok with repetitive workflows and processes

- 90% execution and 10% thinking. As a City Business head, the leader should be able to rally the team to ensure that his/her team achieves the targets every month

- Should be decent with numbers and basic excel based analytics

- Is ok to travel extensively to meet customers and partners