A Human Resources (HR) Head is responsible for overseeing all aspects of HR management, aligning HR strategies with business objectives, and ensuring a positive and productive work environment. This includes talent acquisition, performance management, employee relations, and HR policy development. The HR Head also manages the HR team, ensures legal compliance, and fosters a positive and inclusive workplace culture.

Key Responsibilities:

Strategic HR Leadership:

- Develop and implement HR strategies aligned with the hotel's goals, including workforce planning, talent acquisition, and performance management.

Talent Acquisition:

- Manage the full recruitment cycle, from job postings to onboarding, ensuring the hotel attracts and retains top talent.

Employee Relations:

- Address employee relations issues, mediate conflicts, and ensure a positive and respectful work environment.

Performance Management:

- Oversee performance evaluations, provide feedback and coaching, and implement development plans.

Policy Development and Compliance:

- Develop and implement HR policies and procedures, ensuring compliance with labor laws and hotel industry regulations.

Training and Development:

- Coordinate and deliver employee training programs, including onboarding and ongoing development initiatives.

Compensation and Benefits:

- Administer employee benefits programs, ensuring they are competitive and cost-effective.

HR Operations:

- Manage employee records, HR databases, and HR reporting.

Team Management:

- Supervise and mentor the HR team, fostering a collaborative and efficient work environment.

Budget Management:

- Manage the HR department budget and ensure cost-effective operations.

Legal Compliance:

- Stay up-to-date on employment laws and regulations, ensuring the hotel's compliance.

Employee Engagement:

- Implement initiatives to improve employee morale, motivation, and retention.

Conflict Resolution:

- Handle employee grievances and disputes, mediating conflicts and promoting positive employee relations.

Required Skills and Qualifications:

Education:

- Bachelor's or Master's degree in Human Resources, Hospitality Management, or a related field.

Experience:

- Significant experience in HR management, preferably within the hospitality industry, with a proven track record of success in strategic HR leadership, talent acquisition, employee relations, and performance management.

Skills:

- Strong leadership, communication, interpersonal, and problem-solving skills. Proficiency in HRIS and applicant tracking systems.

Knowledge:

- In-depth knowledge of employment laws and regulations, HR best practices, and the hospitality industry.

Personal Attributes:

- Excellent interpersonal skills, a patient and listening demeanor, and the ability to manage conflicts and motivate employees.