Role Title: Chief Manager - IT Infrastructure and Delivery

1. JOB PURPOSE:

The Chief Manager - IT Infrastructure and Delivery will lead the end-to-end planning, design, execution, integration, commissioning and handover of the IT infrastructure for a large-scale Campus project. The role will ensure that the campus is delivered as a secure, resilient, scalable and future-ready digital workplace, fully aligned with the organization's technology, business continuity, cybersecurity and operational requirements.

2. PRINCIPAL ACCOUNTABILITIES:

- IT Master Planning & Strategy

- Develop the overall IT infrastructure strategy and technology roadmap for the project.

- Translate business requirements into IT infrastructure, capacity and technology requirements.

- Establish IT design standards, specifications and infrastructure guidelines.

- Ensure scalability for future expansion, technology upgrades and changing business requirements.

- Coordinate IT planning with architectural, MEP, security, AV, BMS and other building services.

- Execute the Project plan within the timelines. Ensure rigorous and detailed tracking on a day-to-day basis, submitting reports and feedback with such frequency as may be decided.

- Manage site activities overseeing the work of the Site Engineer.

- IT Infrastructure Design

Own/oversee the design of:

- Structured cabling and fibre backbone.

- LAN/WAN and Wi-Fi infrastructure.

- Network rooms, MDF/IDF and IT equipment rooms.

- Data centre / server room infrastructure, where applicable.

- Telecom and carrier infrastructure.

- Unified communications and collaboration infrastructure.

- Audio-visual and meeting-room technology.

- Digital workplace infrastructure.

- IT power, UPS, redundancy and environmental requirements.

- IoT, smart-building and digital-campus infrastructure.

- Physical security systems' IT/network interface.

- BMS and other OT/IT integration requirements.

- Ensure consultants drawings, specifications and other deliverables are done within TAT.

- Monitor and validate what is being executed on site versus agreed commitments.

- Project Delivery

- Lead IT infrastructure delivery from concept/design through construction, testing and commissioning.

- Develop detailed IT project schedules, milestones and delivery plans.

- Manage IT consultants, system integrators, contractors, OEMs and technology partners.

- Review technical submissions, shop drawings, BOQs, specifications and method statements.

- Ensure coordination between IT works and civil, electrical, HVAC, fire, interiors and other project packages.

- Monitor progress, quality, cost and programme adherence.

- Identify and resolve design/interface issues proactively.

- Procurement & Commercial Management

- Define technical requirements and evaluation criteria for IT packages.

- Lead technical evaluation of vendors and system integrators.

- Support commercial negotiations and contract finalization.

- Ensure procurement is aligned with project programme and technology roadmap.

- Control scope changes, variations and commercial exposure.

- Testing, Commissioning & Handover

- Establish comprehensive testing and commissioning strategies.

- Ensure FAT, SAT, integrated systems testing and performance testing are completed.

- Ensure infrastructure meets approved design, performance and resilience requirements.

- Lead IT readiness for phased occupancy and business go-live.

- Establish documentation, asset registers, warranties, licenses and O&M requirements.

- Ensure smooth transition from project delivery to IT operations.

- Cybersecurity and Compliance

- Comply with the organization's cybersecurity, information-security and technology policies.

- Implement approved security controls, network segmentation, access restrictions and secure configurations.

- Ensure all software, firmware and licenses are approved and properly documented.

- Comply with applicable statutory, regulatory, safety and environmental requirements.

- Protect confidential project information, credentials, drawings and configuration data.

- Documentation and Handover

- Prepare and maintain complete project documentation throughout the delivery period.

- Submit approved-for-construction drawings, installation records and redline mark-ups.

- Prepare as-built drawings, cable schedules, rack elevations, network diagrams and system architecture documents.

- Submit test reports, commissioning records, inspection requests and compliance certificates.

- Provide asset registers containing equipment details, serial numbers, locations, warranties and licenses.

- Submit operation and maintenance manuals, troubleshooting guides and preventive-maintenance requirements.

- Provide backup copies of configurations, software, licenses and system databases.

- Conduct operator and administrator training for the IT and facilities teams.

- Support the final handover, defect closure and transition to operations.

- Provide post-handover support during the defects-liability or warranty period.

3. MAJOR CHALLENGES:

- Delivering a large-scale, scalable and future-ready digital workplace, fully aligned with the organization's technology, business continuity, cybersecurity and operational requirements.

- Operating in a dynamic environment with tight timelines.

4. DECISIONS:

- Day-to-day on-site execution and prioritization decisions.

- Technical recommendations.

- Resource planning and work allocation for the internal team.

- Escalation of risks and deviations with proposed corrective actions.

5. INTERACTIONS:

Internal Clients

Roles you need to interact with inside the organization to enable success in your day to day work:

- Corporate Functions (Group IT teams, Finance, Procurement, Admin)

- Facility Management & Projects teams

- Senior Project Team members

External Clients

Roles you need to interact with outside the organization to enable success in your day to day work:

- Vendors

- PMC and External consultants

- Government & Statutory bodies (If required)

6. SKILLS AND KNOWLEDGE:

Technical & Professional Skills

- Knowledge of project documentation, quality procedures, testing standards and handover requirements.

- Deep understanding of system configuration, integration, testing and commissioning.

- Familiarity with construction tech, smart building concepts, and digital project tools.

- Knowledge of cybersecurity, network segmentation, ITIL, project controls and commissioning practices.

Educational Qualifications

- Engineer IT/ E&TC/ BCS/MCS.

Certifications

- PMP / Prince2 / ITIL / relevant technology certifications would be advantageous.

Work Experience

- 10 - 12+ years of relevant experience, preferably in large corporate campuses, commercial developments, data centres, airports, hospitals or other complex infrastructure projects.

- Strong understanding of enterprise networking, structured cabling, data centres, Wi-Fi, AV, telecom and smart-building technologies will be a pre requisite.