
Job Description: Chief Human Resources Officer
Company Type: Large Diversified Conglomerate (Manufacturing, FMCG, Financial Services, Steel)
Reporting To: CEO
Location: Mumbai, India
1. Role Summary:
The Chief Human Resources Officer (CHRO) will lead the end-to-end HR function for a large, diversified conglomerate with significant presence across Manufacturing, FMCG, Financial Services, and Steel.
The role will be instrumental in shaping enterprise-wide people strategy, strengthening leadership pipelines, driving cultural transformation, and ensuring alignment of human capital with business growth and operational excellence.
As a core member of the executive leadership team, the CHRO will partner closely with the CEO and Board to enable scalable, compliant, and high-performance organizations across multiple businesses and geographies.
2. Key Responsibilities:
Enterprise HR Strategy & Leadership:
- Develop and execute an integrated HR strategy aligned with the Group's long-term business objectives.
- Serve as a strategic advisor to the CEO, Board, and business heads on all human capital matters.
- Drive governance, standardization, and synergy across diverse business verticals.
Organizational Transformation & Culture:
- Lead large-scale transformation initiatives including restructuring, digital HR, and workforce modernization.
- Build a performance-driven, agile, and values-led organizational culture across businesses.
- Drive change management initiatives in complex, multi-location and multi-business environments.
Talent & Leadership Management:
- Build strong leadership pipelines across all business units, including CXO succession planning.
- Design and implement talent acquisition, development, and retention strategies for critical roles.
- Institutionalize leadership development and capability-building frameworks.
Industrial Relations & Workforce Management:
- Oversee industrial relations across manufacturing and steel operations, including unionized environments.
- Ensure harmonious workforce relations while maintaining productivity and operational continuity.
- Drive compliance with all labor laws, statutory requirements, and governance frameworks.
HR Technology & Analytics:
- Lead adoption of advanced HR technologies, including AI-driven tools and integrated HRIS platforms.
- Establish data-driven decision-making frameworks using HR analytics and workforce insights.
Total Rewards & Performance Management:
- Design and implement competitive and differentiated compensation and benefits structures.
- Drive enterprise-wide performance management systems aligned to business KPIs and value creation.
Diversity, Equity & Inclusion (DEI):
- Champion diversity and inclusion initiatives across corporate, plant, and frontline workforces.
- Build inclusive policies and practices to enhance employee engagement and employer brand.
3. Required Qualifications & Experience:
- Experience: 20-30 years of progressive HR leadership experience, including 5-7 years in a CHRO or equivalent role in large, complex organizations.
- Industry Exposure: Strong experience across Manufacturing, Steel, FMCG, or Financial Services sectors, preferably within diversified conglomerates.
- Scale Experience: Proven track record of managing large, geographically dispersed and workforce-intensive organizations.
- Education: MBA/PGDM in Human Resources from premier institutions (e.g., XLRI, TISS, IIMs) or equivalent.
- Leadership: Strong executive presence with demonstrated experience engaging with Boards, promoters, and investors.
- Transformation: Established capability in leading enterprise-wide transformation, digitalization, and culture change initiatives.
4. Key Competencies:
- Strategic & Commercial Acumen
- Enterprise Leadership & Influence
- Industrial Relations Expertise
- Change & Transformation Leadership
- Stakeholder Management (Board, Promoters, Regulators)
- Data-Driven Decision Making
- Governance, Ethics & Compliance Orientation
5. Success Metrics:
- Strength and readiness of leadership pipeline across businesses
- Employee engagement, retention, and productivity metrics
- Stability and effectiveness of industrial relations
- Successful execution of transformation and digital HR initiatives
- Alignment of HR outcomes with business growth and profitability
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