Job Overview:

You will be responsible for developing and executing strategies that maximise revenue, profitability, and market share. This role involves managing the end-to-end lifecycle of product categories, including developing , planning, pricing, partnerships, and marketing efforts. The Category Manager will collaborate closely with internal teams, such as sales, marketing, supply chain, and product development.

Key Responsibilities:

1. Category Strategy Development:

- Develop and implement category-specific strategies aligned with business goals and market trends.

- Identify new opportunities for growth, including new product lines, partnerships, and services.

- Conduct market research and competitive analysis to identify gaps, trends, and potential market share improvements.

2. Sales and Profitability Management:

- Drive category revenue growth and profitability through effective pricing strategies, promotions, and inventory management.

- Monitor category performance against key performance indicators (KPIs) such as sales, margins, and customer satisfaction.

- Work closely with the sales team to optimise category offerings and ensure alignment with customer needs.

3. Supplier and Partner Management:

- Build and maintain strong relationships with key and third-party vendors.

- Negotiate terms, pricing, and contracts to ensure competitive offerings and long-term partnerships.

4. Product Lifecycle Management:

- Manage the end-to-end lifecycle of products in the category, from product introduction to serving.

- Oversee product pricing, inventory levels, and product transitions to maximise profitability & NPS.

- Coordinate with marketing and product teams to ensure successful product launches and promotions.

5. Data Analysis and Reporting:

- Regularly analyse sales data, customer feedback, and market trends to refine category strategies.

- Develop reports and dashboards to monitor category performance and identify areas for improvement.

- Provide insights and recommendations to senior leadership based on data analysis.

6. Collaboration with Cross-Functional Teams:

- Work closely with product development, marketing, and technology teams to improve customer experience and category offerings.

- Coordinate with the marketing team to plan and execute category-specific promotions, advertising, and content strategies.

7. Customer Focus:

- NPS is king

- Actively gather and respond to customer feedback to improve the product offering and enhance customer experience.

- Ensure that customer satisfaction is at the forefront of all category management decisions.

Qualifications:

- Master's degree in Business Administration, Marketing, Supply Chain, or related fields.

- 4+ years of experience in category management, product management, or a similar role, preferably in the automotive / insurance /SAAS / tech services sector.

- Strong understanding of market dynamics, consumer behaviour, and pricing strategies.

- Proven experience with product lifecycle management and supplier relationship management.

- Excellent analytical skills with the ability to interpret data, derive insights, and drive strategic decisions.

- Strong negotiation, communication, and project management skills.

- Ability to work in a fast-paced, dynamic environment with cross-functional teams.

- Proficiency in using category management and analytics tools (e.g., Excel,SQL, Tableau, or similar).

Key Competencies:

- Strategic Thinking

- Analytical Skills

- Negotiation Skills

- Customer Focus

- Collaboration and Teamwork

- Problem Solving

- Results-Oriented