Caravan - Sales Manager

Key Responsibilities :

- Being part of a sales team in achieving business targets through value selling & customer support

- Develop performance testimonials & reports to increase sale of premium and top products

-Be a role model for HSSE (health, safety, security and environment)

Preferred Candidate Profile :

- Minimum 2-5 of years' customer facing experience with exposure to technical sales or service

- Preferably a bachelor's degree or a diploma course in Mechanical or related engineering fields.

- Demonstrated ability to learn quickly and handle high pressure situations

- Strong presentation and confident communication skills

- Interest in technical/value selling rather than transactional selling process

- Skilled at software applications including Word, Excel, and PowerPoint.

Key Roles :

Product Knowledge

- Understand features and benefits of Shell products and contrast features of Shell products with those of our competitors to explain Shell's products effectively.

- Determine the appropriate application of different Shell products for customer situations.

Customer Support

- Provide support to customers in the following ways:

- Recommend the appropriate Shell products and services for customer's specific application.

- Identify and recommend Shell products and services to replace competitor products.

- Perform troubleshooting and problem-solving tasks related to lubricants

- Organise joint visits with technical support staff in cross-selling and up-selling activities.

Services

- Use Shell systems to determine which service is appropriate for customers.

- Promote Shell lubricant services to reduce customer total maintenance cost and provide strong service experience - including oil analysis, condition monitoring and lube management.