Calderys - Product Specialist

- The Product Specialist - Magnesia Spinel Bricks will act as a link between Customer, NPD and Operations teams, manage the technical lifecycle, market positioning, and application support for Magnesia-Spinel Bricks used in cement applications.

- The role requires deep product knowledge, customer interfacing skills, and cross-functional collaboration to drive product performance, development, and commercial success.

Responsibilities:

- Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln.

- Work closely with customers, sales, and application teams to optimize refractory selection and installation practices.

- Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites.

- Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning.

- Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts.

- Conduct competitor benchmarking and support product portfolio rationalization.

- Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices.

- Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs.

- Support pricing, proposal preparation, and commercial discussions from a technical perspective.

Requirements:.

Essential: Tech Chemical/ Ceramic with 8+ years of experince.

- Knowledge of manufacturing processes of cement industry, refractory products and application of products.

- Hands-on experience in technical support, customer trials.