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Process Excellence || Central Transformation & Strategy Key Responsibilities: - Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background - Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap - Should have delivered large scale end-end Process Transformation projects for global clients - Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions - Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project. - Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel - The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation - Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals - Clear thought process to lead, guide and develop team to provide services to cluster of clients - Strategic thinker leading the team - Lead Business Excellence span across Operating Group / Delivery Region - Own and deliver the Geo Automation in concert with respective delivery teams. - Maintain team flexibility and skills to be able to support recovery work as needed. Requirements: Qualification : BE/ B. Tech or any Post Graduate / MBA Industry : ITES / BPO / IT (preferred domain ; F&A, BSFI and Customer Service experience Essential Functions: - Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention - Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence - Implement systems and processes that deliver improvement toward 100% conformance to customer requirements - Engaging with Client process team and work on project that improve client processes and drive client value - Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes - Build relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results

Bangalore

BYJU'S - Process Excellence Role - Central Transformation & Strategy - BPO/IT/ITeS 

Job Description for BYJU'S - Process Excellence Role - Central Transformation & Strategy - BPO/IT/ITeS  in BYJU's in  Bangalore for (3-9) years of experience. Apply Now!

BYJU'S - Process Excellence Role - Central Transformation & Strategy - BPO/IT/ITeS  | iimjobs.com