Business Head - Digital Agency

YOE: 7+ YEARS

Location: Bengaluru

Must have experience working in digital agency.

Roles & Responsibilities:

- Drive company's growth in the South market; scanning, spotting, and seizing opportunities.

- Partner with founders to crack new sectors, shape regional strategies, and expand the client base.

- Acquire new clients via referrals, inbound leads, and networking that doesnt feel like networking.

- Lead pitches from start to finish RFPs, creds, narratives, decks, and winning rooms.

- Close deals, negotiate commercials, and ensure smooth, seamless onboarding.

- Manage onboarded brands like theyre your own; ensuring consistency, growth, and strategic alignment.

- Be the brand custodian for existing clients; building roadmaps, spotting opportunities, and driving business + creative impact.

- Stay on top of campaigns, communication, and delivery timelines with internal teams.

- Keep SoCheers creds, case studies, and success stories fresh and sharp.

- Focus on client experience; measure it, improve it, own it (yes, NPS matters) and make every interaction meaningful.

- Nurture relationships by being proactive, bringing insights, and always staying solution-driven.

- Spot upsell & cross-sell opportunities that actually add value to the client, not just the bottom line.