Account Manager - Life Sciences (GCCs, India)

Location:

India (Bangalore/Hyderabad Preferred) | Travel as required to GCC sites across India

Experience Level:

10 plus years in Account Management / Consultative Sales in IT Services for Life Sciences, with ownership of $3-5M+ in revenue

A leading Applied AI & Data Engineering firm purpose-built for Life Sciences. It partner with some of the world's largest pharmaceutical and biotech firms to modernize, automate, and elevate business functions across the value chain - from discovery to commercialization - through AI-native, intelligent business solutions.

Role Summary:

- We are seeking a techno-functional Account Manager to lead and grow strategic relationships with Global Capability Centers (GCCs) of Life Sciences companies in India. This is a high-impact role requiring a consultative mindset, strong knowledge of Life Sciences business processes, and the ability to position AI-led transformation programs that re-engineer how these processes are run.

- You will be responsible for revenue growth, customer satisfaction, and opportunity mining within a defined portfolio of Life Sciences GCCs. The ideal candidate is a self-starter who combines solutioning acumen with hunting instincts and thrives in customer-facing conversations at the intersection of domain, technology, and transformation.

Key Responsibilities:

- Drive Revenue Growth: Own a $3-5M+ portfolio; expand existing relationships and hunt for new business within assigned GCCs.

- Consultative Selling: Identify and contextualize business challenges in R&D, Commercial, Regulatory, or PV; co-create solutions using companies' AI-native platforms and data engineering capabilities.

- Client Engagement: Build trusted relationships with Directors, VPs, and CXOs across India-based GCC organizations.

- Strategic Account Management: Develop and execute structured account growth plans aligned to the customer's global and India-specific priorities.

- Opportunity Management: Lead pursuits end-to-end from qualification to closure across annuity, expansion, and new logos within assigned GCCs.

- Collaboration: Work closely with RevStrat, SFE, Delivery, and Practice teams to bring the best to the client.

- Market Intelligence: Stay plugged into Life Sciences trends, GCC evolution models, and enterprise AI adoption to proactively shape client conversations.

- Operational Oversight: Track key account KPIs, delivery performance, and customer satisfaction; flag risks and mobilize mitigation.

Required Qualifications & Experience:

- 3-5 years of experience in client-facing account management or consultative sales roles in IT services or SaaS companies

- Proven track record managing a $3-5M+ portfolio and achieving growth targets

- Experience engaging with Life Sciences clients (pharma/biotech), ideally in GCC environments

- Solid understanding of core business functions such as clinical development, regulatory ops, safety, or commercial analytics

- Strong techno-functional orientation: able to translate business problems into AI/ML, data platform, and automation use cases

- Demonstrated ability to build stakeholder relationships, drive solutioning with cross-functional teams, and close deals

Preferred Qualifications:

- Exposure to AI/ML, data analytics, and data transformation programs in Life Sciences

- Experience working with or selling to GCC stakeholders in India

- Familiarity with global delivery models and working with cross-cultural teams

- MBA or Master's in a related field (nice to have)