Brisa Technologies - Account Manager - IT

Description:

Brisa Technologies Pvt. Ltd.. Brisa Technologies Private Limited is a leading embedded systems services company specializing in software solutions for industries, including Automotive, Consumer Electronics, Storage, Media, and Semiconductors. Known for delivering exceptional value, Brisa Technologies combines interdisciplinary expertise with a strong focus on innovation. The company emphasizes research and development to stay at the forefront of technology, enabling the creation of cutting-edge solutions. Renowned for reducing costs and risks while accelerating time-to-market, Brisa Technologies helps clients improve business processes and streamline development cycles.

Key Responsibilities:

Client Relationship Management:

- Build, maintain, and strengthen long-term relationships with key clients.

- Act as the primary point of contact, ensuring high levels of customer satisfaction and trust.

- Understand client business needs and proactively propose relevant IT solutions.

Business Development & Revenue Growth:

- Identify and pursue new business opportunities within existing and new accounts.

- Promote Brisa Technologies IT solutions, services, and capabilities to drive account expansion.

- Achieve account growth, sales targets, and revenue objectives.

Collaboration & Delivery Coordination:

- Work closely with internal technical and delivery teams to ensure timely and successful project execution.

- Facilitate clear communication between clients and internal teams to align expectations.

- Monitor delivery performance and resolve any customer concerns promptly.

Account Planning & Reporting:

- Prepare and execute account plans focused on client retention and business growth.

- Track account performance, maintain accurate documentation, and provide regular status reports to management.

Requirements:

- Bachelors degree Business Administration, or a related field.

- 4-6 years of experience in IT account management, client services, or IT sales.

- Strong communication, presentation, and negotiation skills.

- Proven ability to manage multiple accounts in a dynamic, fast-paced environment.

- Experience working with cross-functional technical teams.

- Strong problem-solving mindset and customer-first approach.