Bradsol - Account Manager

Description: We are seeking a dynamic and results-driven Client Partner / Account Manager to manage and grow key strategic accounts while driving new business acquisition. The role involves directing organic growth across a portfolio of accounts, identifying key opportunities, nurturing client relationships, and ensuring consistent delivery excellence. You will also be responsible for prospecting and converting new leads into long-term customers.

Timings : 5pm-2am

Key Responsibilities:

- Manage and grow existing strategic accounts by driving revenue, profitability, and client satisfaction.

- Identify and pursue new business opportunities within existing and prospective accounts.

- Develop and execute account growth strategies aligned with business objectives.

- Build and maintain trusted relationships with key client stakeholders, including CXOs and decision-makers.

- Lead annual and quarterly account planning, including forecasting, pipeline management, and opportunity tracking.

- Collaborate cross-functionally with delivery, presales, and technical teams to ensure seamless project execution and client success.

- Prepare and present proposals, RFP/RFI responses, and business presentations.

- Drive cross-selling and upselling of service offerings across Automation, Digital, and IT service lines.

- Track and report account performance, revenue growth, and profitability metrics.

- Resolve escalations, people, or delivery issues within assigned accounts.

- Represent Bradsol as a trusted advisor, fostering long-term strategic partnerships.

Required Qualifications & Skills:

- Master's or Bachelors degree in Business, Engineering, or related field.

- Minimum 3+ years of experience in IT Services Sales or Account Management with Tier-1 or Tier-2 organizations.

- Proven track record of managing multi-million USD accounts across geographies.

- Strong understanding of Global Delivery Models (GDM) and IT service delivery methodologies.

- Experience in prospecting, lead nurturing, and converting new clients.

- Excellent consultative selling, negotiation, and presentation skills.

- Demonstrated ability to collaborate across cross-functional teams.

- Exceptional communication, relationship management, and problem-solving abilities.

- Strong business acumen and strategic thinking capabilities.