Description:

Job Title: Brand Solutions & Client Servicing Manager

(PR Background Preferred)

About Boomlet:

Boomlet is an integrated influencer advocacy agency that helps brands navigate reputation, influence, and culture in an increasingly noisy digital world. We operate at the intersection of strategy, content, creators, communities, and crisis, delivering thoughtful, high-impact solutions for modern brands.

Role Overview:

The Brand Solutions & Client Servicing Manager serves as the critical link between client expectations and Boomlets strategic and creative execution. This role owns client relationships end-to-endtranslating business objectives into actionable brand solutions, ensuring seamless cross-team collaboration, and delivering high-quality outcomes in a fast-paced, dynamic environment.

You will balance strategy, execution, and relationship managementembracing a little controlled chaos along the way.

Key Responsibilities:

- Act as the primary point of contact for assigned key client accounts

- Build and maintain strong, trusted client relationships while managing expectations, timelines, and deliverables

- Translate client objectives into clear briefs and integrated brand solutions

- Collaborate closely with internal strategy, creative, influencer, and execution teams on campaigns and pitches

- Oversee campaign execution, proactively identify risks, and ensure timely, high-quality delivery

- Identify and drive upsell and cross-sell opportunities aligned with client goals

- Track campaign performance and present insights, learnings, and recommendations to clients

Skills & Experience:

- 46 years of experience in client servicing, brand solutions, account management, or PR (agency experience preferred)

- Strong communication, presentation, and stakeholder management skills

- Strategic mindset with hands-on execution capability

- Excellent project management skills with the ability to manage multiple accounts simultaneously

- Comfortable working in a fast-paced, high-growth agency environment

What We Look For:

- Someone who deeply understands brands, people, and culture

- Calm under pressure and sharp in execution

- A problem-solver who can balance strategy, delivery, and client satisfaction

- Collaborative, proactive, and detail-oriented

What Boomlet Offers:

- Exposure to leading and emerging brands

- A collaborative, high-energy, and fast-growing team

- Real opportunities to shape strategy, not just execute it

- A culture that values ownership, creativity, and impact