
Description:
- Oversee the day-to-day email correspondence in the email addresses, triaging messages as needed.
- Review and complete various financial, informational and legal forms as needed.
- Prepare forms for review and signature.
- Communicate with clients in a professional, respectful manner while assisting with their various requests.
- Collaborate with colleagues in Marketing, the Account Services Group, (ASG), Client Relations, Billing, executive leadership and other teams as required in the information gathering and triage process.
- Prepare contract summaries and hold contract kickoff meetings with other teams at Language Link and other BIG Language companies as needed.
- Register and maintain registration information for various websites, client portals, etc.
- Track and follow up on expiring contracts and agreements.
- Work closely with the Bid Management team when RFPs are won to communicate necessary information for contract set up.
- Manage systems and requests in Evisort as needed.
- Interface with legal counsel as required.
- Escalate issues and concerns to the Bids & Contracts Manager and the VP, Marketing in a timely manner.
- Assist with the creation of marketing and branding collateral as needed.
- Complete other tasks and duties as assigned by the Bids & Contracts Manager and the VP, Marketing.
Skills/Qualifications:
- Excellent verbal and written communication skills, decision-making ability, and judgment.
- College or university-level education or degree or equivalent practical experience in a related field.
- A minimum of two years of administrative or office management experience.
- A minimum of one year of experience working in a project-based environment.
- Experience with Microsoft Word and Excel, Adobe PDF.
Preferred Skills and Qualifications:
- Previous experience in or knowledge of corporate and government procurement processes.
- Ability to assess and solve problems and overcome challenges.
- Ability to work autonomously with little supervision.
- Collaborative and respectful team member.
- Strong time management, prioritization and planning skills; ability to meet inflexible deadlines.
- Ability to successfully work in a fast-paced, deadline-driven environment.
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