
About the role:
Automation Anywhere is establishing a new business unit within its Channels organization to build and scale a Managed Service Provider (MSP) play with our partner ecosystem. We are looking for a Senior Vice President (SVP) to lead this business end-to-end a seasoned P&L leader (20+ years of experience) who will define the strategic vision, build and expand the partner ecosystem, drive revenue growth, and ensure consistent execution at scale.
This is a highly entrepreneurial, build-from-the-ground-up mandate for a senior executive who is equally effective in the boardroom, with key partners and customers, and in driving operational excellence across the organization.
What you'll own:
Business & P&L:
- Full ownership of the MSP business unit P&L, including revenue, margin, investment, and growth targets.
- Define and execute the go-to-market strategy for the MSP play, including business model, pricing/commercials, and the partner economics that make the motion scalable.
- Build the multi-year business plan and operating model for the unit.
Sales & revenue:
- Drive net-new and recurring revenue through MSP partners, owning the number and the pipeline.
- Establish the sales motion, targets, and forecasting rigor for partner-led and partner-delivered revenue.
- Partner with the direct sales organization to align on coverage, deal economics, and conflict management.
Partner relationships:
- Identify, recruit, onboard, and grow a portfolio of MSP partners.
- Build executive-level relationships with partner leadership and serve as the senior point of contact for the ecosystem.
- Design and run partner enablement, certification, and incentive programs that build partner capability and commitment.
Delivery & execution:
- Ensure partners can deliver automation outcomes to their end customers reliably and at quality.
- Put in place the delivery frameworks, governance, and success metrics that protect customer outcomes and the Automation Anywhere brand.
- Resolve escalations and remove blockers across the partner delivery lifecycle.
Leadership & cross-functional:
- Build, lead, and develop the team for the new unit as it scales.
- Work closely with Product, Marketing, Customer Success, Legal, and Finance to support the MSP motion.
- Represent the business unit to senior leadership, providing clear reporting on performance against plan.
What you'll bring:
- 20+ years of progressive leadership experience in enterprise software / SaaS.
- Demonstrated ownership of a multi-million-dollar P&L, with a track record of building and scaling a business or business unit and being accountable for the number.
- Direct experience with MSP and/or managed services models ideally building or running a partner-delivered services motion.
- A strong track record of driving revenue through and with partners, not just direct.
- Exceptional execution and cross-functional leadership proven ability to mobilize and align teams across Sales, Product, Marketing, Customer Success, Finance, and Legal to deliver results without direct authority over them.
- Operational discipline to ensure delivery quality and customer outcomes, not just signings.
- Experience in intelligent/agentic automation, AI, or adjacent enterprise technology is a strong advantage.
- An IT / IT Service Management (ITSM) background is a plus.
- Comfort with ambiguity and a genuine builder's mindset; this is a new unit, not a steady-state book of business.
Didn’t find the job appropriate? Report this Job