As the Associate Director Process Re-engineering you will play a pivotal role in driving operational excellence and transformation across ANSRs ecosystem.

This role focuses on redesigning business processes, implementing automation, and building scalable, future-ready operating models that align with ANSRs mission of enabling global enterprises to build, scale, and optimize.

You will collaborate closely with cross-functional teams to identify inefficiencies, introduce digital-first solutions, and enhance process agility and cost efficiency.

By embedding Lean, Six Sigma, and automation-led improvements, As the Process Re-engineering Lead will help ANSR deliver high-value, outcome-driven transformation programsreinforcing ANSRs position as a strategic enabler of enterprise transformation and global capability excellence.

Key Responsibilities:

- Drive enterprise-wide process transformation initiatives to enhance efficiency, scalability, and business agility across ANSRs GCC ecosystem.

- Redesign core business processes through Lean and Six Sigma methodologies to eliminate inefficiencies, reduce turnaround time, and improve service quality.

- Champion digital enablement and automation by identifying opportunities to deploy RPA, AI, analytics, and workflow solutions that accelerate process optimization.

- Partner with client leadership and internal stakeholders to align transformation priorities with strategic business goals and operational outcomes.

- Establish standardized frameworks for process governance, documentation, and continuous improvement across functions and client engagements.

- Measure transformation success through data-driven KPIs, SLAs, and performance dashboards to demonstrate tangible efficiency gains.

- Foster a culture of innovation and continuous improvement by mentoring teams and embedding best practices in process excellence.

- Collaborate closely with ANSRs transformation and technology teams to deliver sustainable, automation-led efficiency models that enable clients to scale effectively.

Qualifications & Experience:

- Bachelors degree in engineering, Business Management, or a related field; MBA preferred.

- 12+ years of experience in process re-engineering, transformation, or operational excellence, ideally within GCCs or shared services.

- Certified in Lean, Six Sigma, or BPM (Green/Black Belt preferred).

- Proven track record in automation and digital transformation initiatives.

- Strong stakeholder engagement, communication, and change management skills.

Skills & Competencies:

- Expertise in process transformation and automation tools.

- Strong analytical and problem-solving abilities.

- Effective leadership and collaboration in matrix environments.

- Strategic and execution-driven mindset with a focus on scalability and simplification.

- Ability to influence cross-functional teams and drive measurable business impact.

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Posted By

Sweta Gharat

Associate Director - Talent Acquisition at ANSR

Last Active: 30 October 2025

Job Views:
267

Applications: 103

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Posted in

SCM & Operations