Posted By
Sangeeta Anand
Assistant General Manager at Insight Customer Call Solutions Ltd
Last Active: 11 September 2025
Posted in
IT & Systems
Job Code
1610443

AVP- IT Infra & Information Security Auditing ll BPO Industry ll Noida
Position : AVP/General Manager IT Infra & Information Security Auditing
Location : Noida
Experience : 14+ Years, BPO IT Infra and Internal/External Audit Compliance Management.
Job Description Operational IT Infra :
Skills :
- Infrastructure, LAN, WAN, Data center, NOC, Network, End User, CCNA, Server's OS, CTI Application's and IT Procurement.
- Responsible for all aspects of Corporate IT Operations.
- Deploy and manage internal infrastructure to support businesses.
- Oversee end user support across offices with a heterogeneous environment (Linux, OSX, -Windows).
- Formulate and implement an effective BCP/DR strategy for corporate services.
Data center Operations :
- Responsible for all aspects of physical DC Operations across all Data Centers.
- Capacity planning to ensure we have adequate bandwidth, space and power at all the times.
- Setting up new Data Centers as required by business Network Operations.
- Manage all global networking infrastructure.
- Work with team to effectively design, implement and maintain a secure network.
- Deliver 99.99 % network up time.
- Formulate and implement effective DDOS mitigation strategy.
- Work with RIR's like ARIN for IP/AS allocation etc. System Operations.
- Oversee the function of the 24X7 operations team.
Managing incident response Procurement :
- Vendor relationship management.
- Software/Hardware Asset Management.
- Identify new Vendors/OEMs as required by the business from time to time Infra Profile.
- Experience in setting up and running co-located data centers.
- Exposure to dealing with Telecom vendors.
- Effectively coach & drive people, work along with them in the trenches and can deliver results rapidly.
- Good communication & people management skills.
- Good understanding of Linux/Windows operating systems.
- Good understanding of DNS & Networking fundamentals, IOS and technologies such as BGP, STP, IOS, VRRP, LLDP, SNMP, OSPF etc.
- Great customer service attitude & effective and decisive leadership.
- Ability to work with a distributed team across diverse geographical time zones.
- Open to domestic/international travel. Operational Information Security Compliance.
Risk Management & Compliance :
- Oversee deployment of strategic interventions to mitigate risks and address vulnerabilities.
- Forefront initiatives to monitor and drive adherence of Cyber operations to protocols, legal and regulatory compliances at group and business level.
- Build security reporting dashboards for capturing risk status of different systems.
- Revisit operations policies/ frameworks in accordance to changing business, technology landscape and regulatory environment.
Security Audit :
- Plan and implement the internal audit of IT, OT, and business processes across the organization in collaboration with the Group and Business Audit and assurance counterparts.
- Ensure testing and evaluation of system controls, policies, and procedures as required.
- Monitor and track all security controls for potential issues, perform verification assessment of controls and determine and update necessary controls to ensure documentation in enterprise security plan.
- Identify and maintain a repository of leading security practices and standards used. Report on the implementation of leading practices and standards and map them to controls and metrics.
- Plan and comply application and infrastructure vulnerability assessment at business level including Operational Technology landscape.
People Management :
- Working with Cyber, IT and OT teams.
- Communication with sites.
- Coordination with other departments and functions.
- Coordination with other organizations.
- Dealing with service providers.
- KRAs with Outcomes of Job which brings value to the organization.
Qualifications :
- Master/bachelor's degree or equivalent in an IT or similar discipline from an institute recognized by UGC / AICTE.
- Professional Certifications like CISM / CISA.
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Posted By
Sangeeta Anand
Assistant General Manager at Insight Customer Call Solutions Ltd
Last Active: 11 September 2025
Posted in
IT & Systems
Job Code
1610443