Assistant Manager - Faucets/Cisterns/Sanitaryware

Description:

Hiring for a Luxury Sanitaryware & Bath Solutions Company

A leading Luxury Sanitaryware and Bathroom Solutions brand offering premium lighting products, bath fittings, and advanced water heating solutions.

The company is one of the fastest-growing bath and lighting brands globally, with a strong presence across 55+ countries spanning Europe, the Middle East, Asia-Pacific, and Africa.

With an impressive 2023 - 24 turnover of $800 million (6,500 crore), the brand continues to expand its footprint and strengthen its leadership in the luxury segment.)

Hands on work:

- Product Knowledge (Faucets, Cisterns, Sanitaryware, Lighting) , Dealer Management, Customer Handling ,Plumber Meet & Influencer Engagement

- Graduate / Postgraduate

- Drive revenue performance across Faucets, Cisterns, Sanitaryware,

- Monitor, track, and improve key product performance for FCNS(Faucets, Cisterns, Sanitaryware,) categories.

- Support dealer growth through regular training, issue resolution, merchandising support, and showroom branding.

- Conduct customer-engagement activities such as visits, Orientation Centre (OC) visits, JDS engagements, and factory tours to build brand visibility and generate leads.

- Train dealers and their sales teams on product features, USPs, competition benchmarking, and value propositions.

- Maintain price discipline and ensure brand hygiene across dealer counters.

- Personally handle walk-in customers at dealer counters to ensure effective product demonstration and conversions.

- Maintain detailed customer interaction reports and follow-ups on the company CRM/software until sales closure.

- Generate and act on leads from dealers, trade partners, plumbers, and influencers.

- Organize and conduct plumber meets, product trainings, and installation knowledge sessions.

- Update dealers on new product launches, changes, and modifications.

- Promote the use of dealer portals for quick problem resolution, order-related queries, and latest updates.

- Ensure every customer receives a warranty certificate and educate them on warranty benefits.

- Coordinate with customer care, supply chain, and internal teams to resolve issues related to sales, supplies, and policies.

- Facilitate OC and factory visits for key stakeholders to strengthen their understanding of product range and brand capabilities.

- Build and maintain strong dealer and stakeholder relationships through regular engagement and support.