Assistant Manager - Defence Canteen Business

AM CSD _Reputed Company_ Mumbai (3-5 yrs)

Role Overview:

The incumbent will be responsible for managing and growing the CSD (Defence Canteen Stores Department) business across India. This includes end-to-end handling of CSD product approvals, demand generation, order execution, relationship management with stakeholders, compliance, and ensuring business profitability from the Defence channel.

Key Responsibilities:

1. Business Development & Growth

- Drive sales and achieve revenue targets from the CSD channel across India.

- Expand product portfolio in CSD through timely new product introductions and approvals.

- Monitor regional performance and ensure product availability across depots and URCs (Unit Run Canteens).

2. CSD Approvals & Liaison

- Manage product listing, registration, and price revision processes with CSD Head Office, Mumbai.

- Liaise with DDGCS (Directorate General Canteen Services), CSD HO & Depot Managers for smooth operations.

- Ensure timely compliance with documentation, certifications, and statutory requirements.

3. Depot & URC Management

- Build strong relationships with Depot Managers and URC Officers for order generation.

- Track depot-wise stock levels and ensure smooth secondary sales to URCs.

- Handle grievances, delays, and escalations effectively.

4. Operations & Supply Chain Coordination

- Coordinate with supply chain/logistics for timely supply to depots.

- Monitor inventory, billing cycles, and payment realization from CSD.

- Ensure adherence to laid down procurement policies of CSD.

- Maintain strong relations with Defence personnel and CSD authorities.

- Represent the organization in CSD meetings, vendor conferences, and official interactions.

- Develop goodwill and credibility within the Defence ecosystem.

6. Compliance & Reporting

- Ensure adherence to CSD rules, pricing policies, and statutory norms.

- Maintain MIS on sales, orders, claims, price revisions, and depot performance.

- Provide regular management reports on business performance and opportunities.