
Job Description:
Key Responsibilities:
Business Understanding & Process Analysis:
- Engage with business teams to understand workflows, challenges, and improvement opportunities.
- Document and map existing business processes and pain points.
- Identify opportunities for automation, AI augmentation, and process optimization.
AI Solution Coordination:
- Work closely with AI solution partners and IT teams to translate business requirements into technical specifications.
- Facilitate discussions between stakeholders to ensure alignment on objectives, scope, and outcomes.
- Review and validate AI solution designs, ensuring they meet business needs and compliance standards.
Project Management & Communication:
- Act as the main liaison between business stakeholders and technology vendors.
- Track project progress, manage timelines, and escalate issues proactively.
- Prepare and deliver progress reports, presentations, and demos to management teams.
Change Management & Adoption:
- Support training, onboarding, and user adoption of new AI-enabled solutions.
- Gather feedback from users and ensure continuous improvement.
Desired Candidature:
- Bachelors degree in business administration, Information Systems, Computer Science, or related field (MBA preferred).
- 10-15 years of experience in business analysis, digital transformation, or IT coordination roles, includes 3-5 years of AI implementation role
- Proven experience working in cross-functional environments between business and technical teams.
- Exposure to AI / Machine Learning / Automation projects is highly desirable
Desired skill sets:
- Business Process Analysis: Ability to map, analyze, and optimize business processes.
- AI Awareness: Understanding of AI technologies, automation tools, and agentic AI concepts (Someone who worked on real projects in any company will be preferred).
- Strong Communication Skills: Excellent verbal, written, and presentation abilities to translate complex ideas clearly.
- Stakeholder Management: Skilled at working with business leaders, IT teams, and external vendors.
- Project Coordination: Experience with agile or hybrid project management methods.
- Analytical Thinking: Capable of understanding data-driven insights and translating them into action.
- Problem-Solving Orientation: Creative and resourceful approach to finding practical solutions
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