Asahi India Glass - Zonal Business Manager

Description:

- Ensure to meet the sales target and increase sales as per defined targets.

- Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.

- Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.

- Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.

- Work towards increasing the dealer network in catchment areas.

- Ensure meeting AOP Target for Value Added Product (Basket).

- Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL.

- Facilitate collection, realization and account reconciliation.

- Ensure achievement of sales & collections as per the defined target.

- Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines.

- Ensure continuous monitoring of market prices and competitor prices to achieve best possible price.

- Increase sales per unit realization through lower discount & maintenance of DLP.

- Facilitate reconciliation of customer accounts.

- Build and maintain relationships with key customers, distributors, and stakeholders within the region.

- Address and resolve customer complaints and feedback to ensure satisfaction and loyalty.

- Identify and develop new business opportunities within the region.

- Ensure settlement of Claims and addressed of grievances.

- Ensure ease and accessibility at all service levels.

- Coordinate with internal departments to service customers as per the promised TAT.

- Seek customer feedback and facilitate redressal of any complaints/ issues.

- Ensure complete documentation for new customer creation as per KYC norms.

- Work with channel partners for mutually beneficial relationship.

- Identify and implement development initiatives for self and team (if any) to improve overall team capability.

- Focus on Attrition percentage, succession planning, sales productivity (Rs. Lakhs per person) and conversion ratio (Lead to Quote to Revenue percentage).

- Lead, motivate, and train the sales team to achieve targets and maintain high performance.

- Provide continuous coaching, mentorship, and performance reviews for team members.

- Foster a positive and competitive team environment that drives high levels of employee engagement.

- Ensure PDCA approach and perform gap analysis for actuals in relation to the set target and prepare monthly MIS for sales function.

- Collect and stay updated on information about competitor's activities, prices, service and market share for taking necessary actions for development.

Qualifications:

- Excellent interpersonal and communication skills.

- Proficiency in market analysis and customer relationship management (CRM) software.

- Ability to work independently and collaboratively within a team.

- Experience in the glass or construction industry is a plus.

- Strong analytical and problem-solving skills.

- Ability to thrive in a fast-paced and dynamic environment.