Role Summary :

The DGM - Accounts & FP&A will lead the accounting, compliance, and financial planning functions for the telecom/ISP business. This role ensures robust financial controls while driving business performance through planning, forecasting, and data-driven insights across key telecom value streams (subscriber lifecycle, network investments, and revenue realization).

Key Responsibilities :

1. Financial Accounting & Closure :

- Lead end-to-end accounting operations : GL, AP, AR, fixed assets (network assets), and payroll

- Ensure accurate and timely monthly, quarterly, and annual closures

- Maintain compliance with IND-AS/IFRS/GAAP

- Manage revenue recognition (subscription, prepaid/postpaid, installation, deferred revenue)

2. Telecom-Specific Accounting :

- Account for network CAPEX (fiber rollout, last-mile connectivity, equipment)

- Handle depreciation and capitalization of network assets

- Manage customer billing complexities (plans, usage, discounts, bundling)

- Ensure reconciliation between network systems, billing platforms, and finance books

3. Compliance & Taxation :

- Oversee GST, TDS, Income Tax, and other statutory filings

- Manage telecom-specific regulatory compliance (as applicable)

- Liaise with statutory auditors, tax auditors, and regulatory bodies

- Ensure zero non-compliance and audit readiness

4. FP&A (Financial Planning & Analysis) :

- Lead annual budgeting, rolling forecasts, and long-range planning

Build and track financial models for :

1. Subscriber growth and churn

2. ARPU (Average Revenue Per User)

3. Network expansion ROI

- Conduct variance analysis (actuals vs budget/forecast)

- Provide actionable insights to improve profitability and cost efficiency

5. Business Finance Partnering :

- Partner with Sales, Network, and Operations teams

- Support pricing decisions, plan structures, and promotions

- Evaluate new business initiatives (new city rollout, product launches)

- Drive unit economics visibility (customer acquisition cost, lifetime value)

6. Working Capital & Cash Flow Management :

- Optimize collections and reduce DSO

- Manage vendor payments, especially network vendors and infrastructure partners

- Forecast cash flows and ensure liquidity planning

7. Audit, Controls & Risk Management :

- Lead internal and external audits end-to-end

- Strengthen financial controls and governance

- Identify financial risks (revenue leakage, billing gaps, fraud) and mitigate

8. Process Excellence & Automation :

- Drive ERP and billing system integration (e.g., SAP ERP, Oracle NetSuite, Tally)

- Automate revenue reconciliation, reporting, and compliance processes

- Build dashboards for real-time financial tracking

9. Team Leadership :

- Build and lead high-performing Accounts & FP&A teams

- Define KPIs, ensure accountability, and develop talent

- Establish a culture of ownership and continuous improvement

Key Skills & Competencies :

- Strong expertise in accounting, taxation, and financial reporting

- Deep understanding of telecom/ISP business models

- Advanced financial modeling and analytical skills

- Strong stakeholder management and business partnering ability

- High proficiency in ERP systems and Excel/BI tools

- Attention to detail with strategic thinking capability

Qualifications :

- CA (Preferred)

- 8+ years of experience in Finance & Accounts

- Prior experience in Telecom / ISP / Infrastructure-heavy business (Preferred)

KPIs / Success Metrics :

- Accurate and timely financial closure

- Budget vs actual variance control

- Improvement in ARPU and margin visibility

- Reduction in revenue leakage

- Strong cash flow and working capital metrics

- Audit compliance with minimal observations

Preferred Experience :

- Experience in high-growth telecom or ISP environments

- Exposure to billing systems and network cost structures

What Success Looks Like (First 6-12 Months) :

- Clean and fast monthly closures (T+3 to T+5 days)

- Fully integrated billing-to-accounting reconciliation

- Clear FP&A dashboards for leadership (subscriber, revenue, costs)

- Improved cash collections and reduced leakages

- Strong audit and compliance track record