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Role Overview:
- We are looking for a dynamic and result-driven Major Account Manager to drive customer acquisition and account growth within the Mid-Market and Medium-to-Large Corporate segment. The role demands strong customer-facing capabilities, strategic account management, and the ability to build and convert a high-quality sales pipeline while consistently meeting revenue targets.
- The ideal candidate will act as the primary point of contact for key clients, lead engagements end-to-end, and collaborate closely with internal teams to deliver value-driven solutions.
Key Responsibilities:
Customer Acquisition & Account Growth:
- Acquire new customers within the Mid-Market segment.
- Develop strong relationships and actively engage with medium to large corporate clients.
- Penetrate existing accounts to identify and close new business opportunities and additional lines of business.
Pipeline & Revenue Management:
- Build and maintain a healthy sales funnel with the right balance of quality and quantity.
- Ensure an always-active deals pipeline with a high velocity of conversions.
- Accurately forecast revenues and consistently meet or exceed assigned sales targets.
- Track deal progress and manage the entire sales cycle from lead generation to closure.
Market & Industry Intelligence:
- Understand market opportunities, industry trends, competitor offerings, pricing, and service models.
- Use market insights to position offerings effectively and create differentiated value propositions for clients.
Client Engagement & Stakeholder Management:
- Lead from the front and serve as the main interface between key clients and internal teams.
- Coordinate with internal stakeholders to ensure seamless solution delivery and customer satisfaction.
- Build long-term partnerships by understanding client business needs and objectives.
Reporting & Planning:
- Compile and present reports on account progress, goals, pipeline status, and forecasts to stakeholders.
- Maintain accurate sales documentation and CRM updates.
Key Requisites & Skills:
- 3-5 years of experience in account management / B2B sales / enterprise sales.
- Strong selling, negotiation, and closure skills.
- Mandatory customer-facing experience in a B2B environment.
- Customer-centric mindset with the ability to build trusted relationships.
- Strong analytical skills and ability to interpret data for decision-making.
- Ability to quickly learn and adapt to processes, products, and service offerings.
- Strong expertise in account mapping and stakeholder management.
- Proactive, flexible, and self-motivated with a solution-oriented approach.
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