Job Description:

Amazon Hub (formerly I Have Space program) is seeking an experienced Program Manager to drive distribution expansion through strategic lead generation and store onboarding initiatives. This role will be instrumental in expanding our last-mile delivery network by identifying, engaging, and onboarding retail partners who serve as delivery points for Amazon customers.

Key job responsibilities:

Lead Generation & Distribution Expansion:

- Develop and execute comprehensive lead generation strategies to identify potential Amazon Hub partner locations.

- Build and maintain a robust pipeline of prospective retail partners across assigned territories.

- Analyze market data and demographics to prioritize high-value expansion opportunities.

- Set and achieve quarterly and annual store onboarding targets.

Go-to-Market Strategy & Execution:

- Design and implement go-to-market approaches tailored to different retail segments and geographic markets.

- Create compelling value propositions that resonate with potential partner stores.

- Develop sales collateral, pitch decks, and training materials for field teams.

- Test and iterate on outreach strategies to optimize conversion rates.

Stakeholder Engagement & Field Operations:

- Partner closely with last-mile station teams including Cluster Managers, Site Leads, team leads, and ADEs (Account development executives).

- Enable and empower field teams to conduct effective store visits and partner conversations.

- Conduct joint field visits to model best practices and provide hands-on coaching.

- Build strong cross-functional relationships to ensure seamless program execution.

Program Management & Operations:

- Own end-to-end onboarding process from initial contact through store activation.

- Track and report on key performance metrics including pipeline health, conversion rates, and time-to-activation.

- Identify and remove blockers that impede store onboarding progress.

- Implement process improvements to scale operations efficiently.

Data Analysis & Reporting:

- Leverage data analytics to identify trends, opportunities, and areas for improvement.

- Create executive-level dashboards and reports on program performance.

- Conduct post-mortems on successful and unsuccessful onboarding attempts.

- Use insights to continuously refine lead generation and conversion strategies.

Basic Qualifications:

- 3+ years of professional non-internship marketing experience.

- Experience using data and metrics to drive improvements.

- Experience building, executing and scaling cross-functional marketing programs.

- Experience using Microsoft Excel to manipulate and analyze data.

- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion.

Preferred Qualifications:

- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs.

- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation.

- MBA