Company Overview:

Amazon is a global technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. Operating across numerous industries and platforms, Amazon serves millions of customers, sellers, developers, and enterprises worldwide. Its scale and reach are unparalleled, impacting how people shop, consume digital content, and utilize cloud services.

Role Overview:

The Program Mgr, AM COE, Intl Seller Growth role is responsible for driving strategic initiatives within Amazon's International Seller Growth program, specifically focusing on the AM (Account Management) Center of Excellence (COE). This role involves working closely with cross-functional teams, including sales, marketing, product, and operations, to develop and execute programs that enable international sellers to succeed on the Amazon platform. The Program Manager will be instrumental in identifying opportunities for process improvement, implementing scalable solutions, and ensuring alignment with overall business objectives. This role directly impacts the growth and success of international sellers, contributing to Amazon's global marketplace expansion.

Key Responsibilities:

- Develop and manage end-to-end program plans, ensuring on-time and within-budget delivery of key initiatives for international seller growth.

- Collaborate with cross-functional stakeholders to define program scope, objectives, and success metrics, aligning with overall business strategy.

- Conduct in-depth business analysis to identify opportunities for process improvement and optimization within the AM COE.

- Design and implement scalable solutions to address seller pain points and improve their experience on the Amazon platform.

- Monitor program performance, track key metrics, and provide regular updates to stakeholders on progress and challenges.

- Drive the development and execution of B2B marketing campaigns to attract and engage international sellers.

- Manage relationships with key internal and external stakeholders, ensuring alignment and effective communication.

- Analyze data to identify trends and insights, using this information to inform program strategy and decision-making.

- Lead process improvement initiatives to streamline operations and enhance efficiency within the AM COE.

- Support the sales team by providing tools, resources, and training to enable them to effectively onboard and support international sellers.

Required Skillset:

- Demonstrated ability to manage complex programs and projects, delivering results on time and within budget.

- Proven experience in B2B marketing, with a focus on driving customer acquisition and engagement.

- Strong client management skills, with the ability to build and maintain relationships with key stakeholders.

- Experience in international sales or business development, with a deep understanding of global markets.

- Excellent business analysis skills, with the ability to identify opportunities and develop actionable insights.

- Proficiency in data analysis, with the ability to use data to inform decision-making and measure program effectiveness.

- Exceptional stakeholder management skills, with the ability to influence and collaborate with cross-functional teams.

- Strong process improvement skills, with the ability to identify and implement solutions to streamline operations.

- Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.

- Bachelor's degree in Business Administration, Marketing, or a related field.