Product Introduction (PI) Lead

PURPOSE OF THE JOB.

Provides field engineering leadership, assist and support to projects & PI team for investigation, troubleshooting and resolution of technical/quality issues.

Key accountabilities:

- Support any technical activity on Alstom products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable).

- Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions.

- Define troubleshooting methodology.

- Provides technical guidance and supports technicians in troubleshooting and repairs.

- Provides feedback on technical documentation deficiencies.

- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.

- Drive Kx (8D) issues with Quality and internal & external Suppliers as support of Project Product Introduction Manager (PrPIM).

- Ensure completeness and quality of input to Failure Management data base for RAMS exploitation.

- Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).

- Drive and support containment to avoid reoccurrence of failures.

- Supports as-maintained Alstom product configuration control and relevant documentation management.

- Support technical reviews with internal and external Suppliers, partners, customers, authorities.

- Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams.

- Provides status and transparence on PI activities, key technical issues, to PrPIM.

- Apply EHS requirements on site with the support of EHS team representatives.

- Drive technical Return of Experience/reporting/feedback as support of PrPIM.

- Support Obsolescence Management (if applicable).

- Support preparation and implementation of Field Modifications (FM).

Performance measurements:

- Achievement of contractual reliability (milestone) targets.

- Containment and solution of K1S/K2/K3 issues on time (Considering K1S - safety relevant issue, K2 - issue causing major passenger service disruption, K3 - issue having impact on service availability and product reliability).

- Completeness and Quality of failure/event diagnosis/data and relevant documentation.

- Reliability improvement after FM implementation.

- Achievement of PI Dashboard.

- Achievement of configuration updates.

- Achievement of REX implementation.

- Audit results (internal and external).

- Compliance with EHS rules and work-related processes.

- Main Required Competences.

Educational Requirements:

Mandatory:

- Graduate in Engineering or Industrial.

- Internal EHS training.

- English.

Desirable:

- Master's degree in Engineering.

Mandatory:

- Several years of technical experience, either mechanical or electrical / electronic engineering.

- Railway safety & RAM.

- EHS knowledge/exposure.

- Product knowledge.

- Data analytics.