Agatsa - Manager - Operations

Description:

Key Responsibilities:

- Executive Support:

- Provide direct administrative and strategic support to senior leadership.

- Manage leadership calendars, scheduling, appointments, and travel arrangements.

- Prepare meeting agendas, minutes, presentations, and follow-up action items.

- Coordinate internal and external communication on behalf of leadership.

- Operations & Coordination:

- Oversee daily operational activities and ensure smooth workflow across departments.

- Coordinate cross-functional tasks, track progress, and ensure timely execution.

- Manage operational processes, identify gaps, and drive continuous improvements.

- Assist in planning and executing organizational initiatives, events, and reviews.

- Project & Task Management:

- Handle end-to-end ownership of strategic and operational projects.

- Monitor deadlines, dependencies, and deliverables, ensuring accountability.

- Collaborate with teams to achieve operational goals and resolve bottlenecks.

- Maintain operational dashboards, reports, and documentation.

- Communication & Stakeholder Management:

- Act as a bridge between leadership and internal/external stakeholders.

- Communicate updates, decisions, and expectations with clarity and professionalism.

- Ensure high-quality correspondence, documentation, and follow-through.

Required Skills & Qualifications:

- Bachelors degree in Business Administration, Operations, Management, or related field.

- 2-5 years of experience in operations, executive assistance, administration, or coordination roles.

- Strong skills in operations management, scheduling, coordination, and execution.

- Excellent written and verbal communication skills.

- Highly organized, detail-oriented, and capable of managing multiple priorities.

- A high accountability mindset with ownership of tasks from start to finish.

- Proficiency with tools such as MS Office / Google Workspace, project management tools, scheduling tools, etc.

Preferred Qualifications:

- Experience working directly with C-level or senior leadership.

- Ability to handle confidential information with professionalism and discretion.

- Experience in a startup, fast-paced, or multi-stakeholder environment