Account Manager/Senior Account Manager - IT

We are seeking a dynamic and results-driven Account Manager to strengthen and grow business with our existing clients. The role involves business mining, opportunity generation, and client relationship management with a focus on driving revenue growth from aligned accounts.

Location: Bangalore

Designation: Account Manager / Senior Account Manager

Experience Range: 3 - 7 years

Key Responsibilities:

- Drive business development activities and accelerate growth within existing accounts.

- Farm and generate new business opportunities from aligned clients.

- Build and execute strategic account plans to maximize account mining potential.

- Manage multiple client relationships simultaneously, including negotiations with large enterprise clients.

- Develop and nurture relationships with key customer stakeholders.

- Handle operational aspects such as contracts, invoicing, and compliance.

- Coordinate with pre-sales and delivery teams for proposals, solutions, and pre-sales activities.

- Maintain a healthy sales pipeline to achieve quarterly revenue targets.

- Manage deal profitability and track account margins.

- Travel within India at least twice a month to meet clients and drive engagement.

- Operate effectively in a remote and distributed team environment.

Required Skills & Experience:

- Proven track record in achieving sales targets through mining and expansion of aligned accounts.

- Experience in growing deals valued at > USD 130K (1 Cr.).

- Hands-on experience managing multiple mid-to-large size enterprise clients (~USD 100M+ revenue firms).

- Strong understanding of IT services and product offerings, with the ability to articulate value propositions and USPs to clients.

- Excellent communication and presentation skills (both verbal & written).

- Proficiency in MS Office (Excel, PowerPoint, Word).

- Experience in preparing proposals, pricing strategies, and client presentations.

- Familiarity with QA processes, tools, and IT services background preferred.

- Ability to collaborate with internal teams, including recruitment, delivery, and pre-sales.

Soft Skills

- Strong leadership and ownership mindset.

- Comfortable working in ambiguous situations.

- Independent, proactive, and result oriented.

- Problem-solving and critical-thinking skills.

- Attention to detail with a meticulous approach to execution.

Qualification

- MBA in Sales or Marketing is required.

- Experience in IT services and products industry is mandatory.