Account Manager - IT Sales - Public Bank

Job Location - Andheri East, Mumbai (Onsite)

Its an Individual Contributor role (No Team leading)

Reporting to - Director

Job Summary:

We are looking for a highly experienced and driven Account Manager to manage and grow relationships with key Public Banks in the Mumbai region. The ideal candidate will have a strong background in account management, client relationship building, and commercial acumen, particularly within the Govt. Banking sector.

Key Responsibilities:

- Manage strategic relationships with large public Banks in the Mumbai region.

- Drive account growth through upselling, cross-selling, and strategic engagement.

- Maintain a strong understanding of client needs and align our solutions accordingly.

- Own the P&L responsibility for assigned accounts/territory.

- Lead commercial negotiations and contract discussions with CXO-level stakeholders.

- Ensure high levels of client satisfaction through proactive service and issue resolution.

- Collaborate internally with delivery, presales, and product teams to fulfill client expectations.

- Provide regular reporting and forecasting of account performance.

Required Skills & Qualifications:

- 12 to 18 years of experience in account management or client servicing.

- 5+ Yrs within the Banking Sector (Mandatory).

- Proven track record in managing large Public sector banking clients.

- Strong relationship management, negotiation, and communication skills.

- In-depth understanding of the BFSI domain and enterprise IT/service sales cycles.

- Ability to understand and manage P&L for assigned accounts or region.