Account Manager - B2B SaaS

About the Role:

This role is focused on managing and growing strategic US customer accounts. You'll work closely with existing customers to drive adoption, expand relationships, identify growth opportunities, and ensure long-term customer success. If you enjoy building trusted client relationships and contributing to revenue growth, this is an exciting opportunity to work with a high-growth AI company.

What You'll Do:

- Manage and grow a portfolio of US-based enterprise customer accounts.

- Build strong relationships with key stakeholders and executive decision-makers.

- Drive customer engagement, product adoption, renewals, and account expansion.

- Identify upsell and cross-sell opportunities to maximize account value.

- Act as the primary point of contact for customer needs and strategic discussions.

- Collaborate closely with Customer Success, Product, and Solutions Engineering teams to ensure customer satisfaction.

- Maintain accurate account plans, forecasts, and revenue projections.

We're Looking For:

- 46 years of experience in Account Management, Customer Success, or Enterprise Sales within a B2B SaaS company.

- Proven experience managing and growing US enterprise accounts.

- Strong relationship management and stakeholder engagement skills.

- Experience handling account renewals, expansion, and revenue growth.

- Ability to engage with senior business leaders and executive stakeholders.

- Excellent communication and presentation skills.

- Comfortable working during EST hours in a fast-paced startup environment.

- Experience working with AI, SaaS, FinTech, or Enterprise Software companies is a strong plus.