Account Manager

Description:

Exp 8-10 years.

We are looking for a results-driven Account Manager to build and maintain strong client relationships, understand customer needs, and ensure successful delivery of services.

The ideal candidate will act as a key point of contact for assigned accounts and work closely with internal teams to drive client satisfaction and business growth.

Key Responsibilities:

- Manage and grow relationships with existing clients.

- Serve as the primary point of contact for key accounts.

- Understand client requirements and propose suitable solutions.

- Coordinate with internal teams to ensure timely delivery.

- Identify upselling and cross-selling opportunities.

- Monitor account performance and prepare regular reports.

- Resolve client issues and ensure high customer satisfaction.

Required Skills & Qualifications:

- Proven experience as an Account Manager or similar role.

- Strong communication and negotiation skills.

- Ability to manage multiple accounts simultaneously.

- Customer-focused with a problem-solving mindset.

- Proficiency in CRM tools and MS Office.