Account Manager

Account Manager

Responsibilities:

- Maintain strong relationships with clients

- Act as the main point of contact

- Identify client needs and provide suitable solutions

- Coordinate with internal teams

- Manage client accounts and performance

- Resolve client issues quickly

- Prepare reports and presentations

- Monitor revenue and ensure profitability

- Handle contract renewals and negotiations

Skills:

1 Client Relationship Management

2 Clear, convincing, and confident communication across calls, emails, and presentations.

3 Negotiation & Persuasion

4 Strong ability to resolve customer issues quickly and professionally.

5 Using reports, analytics, and KPIs to understand account performance and take action.

6 Identifying revenue opportunities and driving account growth.

7 CRM Tools Expertise - Salesforce, HubSpot, Zoho, or Freshdesk.

8 Managing multiple accounts without missing deadlines.

9 Creating professional reports, insights, and presentations (Excel, PowerPoint).

10 Maintain strong relationships with clients

11 Act as the main point of contact

12 Identify client needs and provide suitable solutions

13 Coordinate with internal teams

14 Manage client accounts and performance

15 Resolve client issues quickly

16 Prepare reports and presentations

17 Monitor revenue and ensure profitability

18 Handle contract renewals and negotiations