3K Technologies - Account Manager - Customer Success - Microsoft Dynamics 365

Role Overview:

- You will identify organizations already using Dynamics 365 (BC/F&O/CE) or Power Platform, understand their challenges with current partners, and position 3KT's superior support, expertise, and solutions.

- You'll drive acquisition, revenue growth, and customer success.

Key Responsibilities:

- Identify and engage existing D365 & Power Platform customers.

- Conduct outreach via LinkedIn, events, Microsoft ecosystem & references.

- Run discovery calls and position 3KT's support, services & accelerators.

- Drive partner takeover conversations and Microsoft PCR processes.

- Upsell & cross's ell D365 modules and Power Platform solutions.

- Coordinate with presales & delivery teams for demos and proposals.

- Maintain CRM pipeline and achieve monthly acquisition targets.

Ideal Candidate Profile:

- 2-10 years experience in D365/Power Platform sales, presales or account management.

- Strong understanding of D365 BC/F&O/CE modules + Power Apps/Automate/BI.

- Excellent communication, presentation & stakeholder-management skills.

- Ability to engage CIOs, CFOs, IT Heads, Digital/ERP Leaders.

- Strong hunting + consultative selling mindset.

- Experience in Microsoft partner ecosystem is a plus.

Success Metrics:

- New customer acquisitions

- Partner-change discussions initiated

- Support takeover deals closed

- Recurring revenue growth

- Upsell/cross's ell pipeline

If you're passionate about Microsoft Business Applications and love driving value for customers, we'd love to connect!