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Job Title: Global Account Manager West (AGM) Department: Sales & Business Development Business Unit: Everywhere (Brewing Bots / Vending Machines) Location: Mumbai Reporting To: Head Enterprise Business About Chai Point The worlds largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assams finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose Serve a great cup that brightens lives and brings people together. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset these are all strict NO for us. We are Passionate & we Innovate every day; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment. Role Overview: - We are looking for a seasoned, energetic, and entrepreneurial Global Account Manager (GAM) West to join our dynamic team. - Youll be responsible for acquiring and growing high-value enterprise accounts in the Western region, particularly within the BFSI and IT sectors. - Your mission: build deep relationships with CXO-level stakeholders, onboard strategic clients, and drive 10 Cr+ annual revenue per account. - This is a high-impact, field-driven role (80% customer-facing) with a lucrative, performance-linked incentive structure. Key Responsibilities: - Strategically acquire and manage 4070 large/global accounts with employee strength of 5000+ - Drive onboarding through partnerships with infrastructure management companies - Identify opportunities, prepare RFPs/tenders, and close large-scale enterprise deals - Build lasting CXO-level relationships (CFOs, CHROs, Admin & Procurement Heads) - Deliver targeted revenue and profitability from assigned accounts - Promote seamless execution across sales, supply chain, and customer success - Renew contracts proactively and ensure high account retention - Consistently seek new enterprise opportunities to expand market presence. Desired Skills & Qualifications: - 6-12 years of B2B enterprise sales experience with large corporates - Exposure to BFSI, IT, and Infrastructure Management segments is a strong advantage - Proven success in managing key accounts and closing high-ticket deals - Strong negotiation, communication, and stakeholder management skills - Problem-solver with a collaborative and customer-first mindset - Ability to thrive in a fast-paced, target-driven environment. What We Offer: - High ownership role with clear revenue goals and autonomy - Competitive compensation with aggressive incentives - Opportunity to work with a high-growth consumer tech brand - Culture that values innovation, collaboration, and excellence

Mumbai

ChaiPoint - Global Account Manager (6-12 yrs)

About the Job: Senior Manager - Sales (Manufacturing Accounts) - At Chai Point (Mountain Trail Foods Pvt Ltd), we're not just brewing beverages; we're brewing opportunities! We're actively seeking individuals who are genuinely hungry for learning, eager for bigger opportunities, look forward to handling major responsibilities, and most importantly, have fun doing it. - This role is for our Everywhere Business Unit (Brewing Bots), where we're expanding our innovative chai and coffee brewing systems into new frontiers. Role: Senior Manager - Sales (Manufacturing Accounts) - Location: Chennai, Bangalore, and Gurugram (Haryana), India - If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you! You'll spend a significant amount of time visiting clients and attending networking events, actively driving our growth. - We are looking for a highly capable Sales professional to lead our efforts in onboarding Manufacturing industry accounts. - As an Individual Contributor, you'll be instrumental in defining long-term strategic goals, building crucial customer relationships, identifying lucrative business opportunities, and expertly negotiating and closing deals. - A deep understanding of current market conditions will be essential to your success. - You'll leverage your exceptional networking and communication skills to identify and address our clients' unique needs. - This role demands creative thinking to spot new opportunities and establish rapid growth. - Your ultimate goal will be to drive sustainable financial growth by boosting sales and forging strong, lasting relationships with clients. Responsibilities: - Successfully onboard an assigned set of Manufacturing industry accounts with a headcount of over 1000 factory staff. - Work closely with Infra Management companies to onboard their existing clients, expanding our reach through strategic alliances. - Participate actively in relevant RFPs (Request for Proposals) and tenders, showcasing our unique value proposition. - Skillfully manage client relationships to ensure the long-term profitability of accounts under your purview. - Consistently generate expected revenue from assigned accounts, contributing directly to our business growth. - Identify key staff within client companies and cultivate profitable, enduring relationships. - Proactively identify and leverage opportunities to generate additional revenue by selling our Consumer Packaged Goods (CPG) products. - Deeply understand customer needs and develop comprehensive plans to effectively address them. - Engage collaboratively with our customer service team to ensure a seamless and positive customer experience for all clients.

Gurgaon/Gurugram

Bangalore

Chennai

ChaiPoint - Senior Manager -  Sales - Manufacturing Accounts (5-15 yrs)

At Chai Point (Mountain Trail Foods Pvt Ltd.), were looking for individuals who are truly hungry for learning, bigger opportunities, genuinely look forward to handle major responsibilities and most importantly have fun doing this. Role Sales & Business Development. Designation Manager. Location Bangalore. Role: If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you as you will be required to spend a large amount of time visiting clients and attending networking events. We are looking for a capable Sales professional for our Everywhere Business Unit ( Brewing Bots) to help us onboard Manufacturing industry accounts. You will need to define long-term strategic goals, build key customer relationships, identify business opportunities, negotiate, and close business deals and maintain extensive knowledge of current market conditions. You will need to use your networking and communication skills to identify and address clients needs. The role requires a lot of creative thinking, to spot new opportunities and to establish rapid growth. This is an Individual Contributor role. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities: - Working to onboard the assigned set of Manufacturing industry accounts with a headcount of &gt;1000 factory staff. - Working closely with Infra Management companies to onboard their existing clients. - Participate in relevant RFPs and tenders. - Manage relationship and ensure profitability of such accounts. - Generating expected revenue from the assigned accounts. - Identify key staff in client companies to cultivate profitable relationships. - Generating additional revenue by using the window of opportunity to sell CPG products. - Understand customer needs and develop plans to address them. - Engage with customer service team to ensure seamless customer experience. - Aim to preserve customers and renew contracts with timeline along with service team. Requirements: - Experience of handling Manufacturing companies, Facility companies. - Experience delivering client-focused solutions to customer needs. - Excellent listening, negotiation and presentation abilities. - Strong verbal and written communication skills. - Proven experience in handling large enterprise deals. - Problem-solving attitude. - Aptitude for fostering positive relationships. - Teamwork and cross functional efficiency. - Customer-oriented mindset. About Chai Point: The worlds largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assams finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose Serve a great cup that brightens lives and brings people together. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset these are all strict NO for us. We are Passionate & we Innovate every day; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!!. Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.

ChaiPoint - Sales Manager (5-6 yrs)

Job Summary:. - Chai Point is the world's largest Chai - led beverage platform. - Powering this revolution are the brewing bots deployed across 3000+ locations across 50+ cities. - The Everywhere Business Unit of Chai Point encompasses the entire Brewing Bots business. - The National Head - Customer Experience & Operations for the Everywhere Business Unit is responsible for ensuring excellence in Customer Experience across all touch points ranging from the first demo experience to day-to-day operations; consistently improving business efficiency and driving the teams for Revenue & Retention, Training & Activation, Repairs & Maintenance, Spares Management, Workshop management and Collections. - The core KRAs include Retention, Revenue and brewing bot uptime. - The role involves handling a diverse 450 strong team across corporate and field operations. - This team size is set to grow by 15% in the current fiscal with a 65% growth in the overall business. - This business unit for Chai Point is a profitable and high growth engine. - The business demands a maturity in delivering growth coupled with enhancing existing profitability. Key Responsibilities: Revenue & Retention: - Achieving revenue targets for the SMB & Key Accounts segments. - Ensuring retention of all existing accounts, driving pullout (discontinuation of service) to zero. - Improving quarterly NPS scores. - Tracking and improving per bot revenue. Collections: - Collection of all due and overdue amounts from SMB and Key Accounts. - Tracking and reducing DSO for the business. Training & Activation: - Ensure all sampling (product demo) are executed to Chai Point standards maintaining the target conversion ratio. - Deployment (product final placement at new customers) to customer's satisfaction. - Training for pantry staff of new customers and re-training at defined intervals. Repairs & Maintenance: - Preventive Maintenance for every bot every month. - Breakdown Tickets addressed within the defined TAT. - Execute routine upgrades to the bots. Workshop and Spares Management: - Own the quality of bots that are being dispatched for deployment. - Establish and run a refurbishment workshop for bots and spares. - Tracking inventory availability for spares across all regions. - Localization and development of spares, reducing cost. Cross-functional engagement & COE:. - Bridge for the business with other functions. - Own the Beverage Quality COE for the business. - Engagement with equipment providers for consistently improving the platforms by sharing aggregated feedback. Qualifications: - Education: Master's in Business Administration. - Experience: Minimum of 15 years of experience. - Startup experience is a plus.

ChaiPoint - National Head - Customer Experience & Operations (15-16 yrs)

About the job Job description - Drive strategies and plans to develop channel partner pipelines for chaipoint expansion & beverages solutions. - Identify and qualify new business opportunities /distributors, approaching key decision makers to be recruited as channel partners for vending business. - Be part of Business Applications team to succeed targets and create the baseline for coming months /years. - Partner with the broader Chai Point team to leverage joint solutioning and effective sales execution. - Develop senior relationships with key customers and partners and leadership in these relationships to facilitate creative engagements. - Represent the organization at key sales development events (conferences, tradeshows, regional events, etc.) - Work with alliance partners to extend our strategy in the accounts. Skills and experience required: - At least 4 years of proven sales experience in a product/service industry selling to B2B traders/ service providers. - Ability to work/develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage. - Competitive and competitively aware: Proficient at explaining strengths and vulnerabilities - can plan accordingly. - Willingness to travel 20%+ of a random monthly to quarterly schedule - candidate should be able to work efficiently to maximize travel schedule, customer engagement, and internal demands. About Chai Point: The worlds largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2010. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes). myChai brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 21 cities through its specialised brewing systems. With single origin tea from Assams finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. As the brand continues to expand across formats with myChai, the Company is aiming to tap into one million small and mid-size bakeries and cafes by bringing them onto a single platform. The Company plans to install 30,000 myChai brewing systems across India in the next 3 5 years giving it the largest footprint in the retail channel in India. Towards the brand purpose of brewing an authentic cup that brightens lives and brings people together, the Chai Point Rewards program not only continuously delights and rewards its customers but also engages communities in a unique manner through the IROC I Run on Chai program, which is seamlessly integrated in the Chai Point mobile app. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG and Paragon Partners. The Company has raised over $50 million in funds till date. Company Culture: We are an infectious bunch. Be it the way we rise to challenges, the cutting-edge products we create, the dreams we chase, or the fun we have at work. We invite you to free yourself, dream big, and chase your passion. We are here today because we did just that. We are Passionate & we Innovate every day; we believe in being Detail Oriented as the difference between mediocrity & excellence is in attention to detail. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste, and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment

ChaiPoint - Deputy Manager - Channel Management (4-6 yrs)

Job Description: At Chai Point (Mountain Trail Foods Pvt Ltd.), we're looking for individuals who are truly hungry for learning opportunities , genuinely look forward to handle major responsibilities and most importantly have fun doing this. Role - Sales & Business Development. Designation - Manager. Location - Chennai. Role: - If the thought of sitting behind a desk all day gives you itchy feet, this could be the job for you as you will be required to spend a large amount of time visiting clients and attending networking events. - We are looking for a capable Sales professional for our Everywhere Business Unit ( Brewing Bots) to help us onboard Manufacturing industry accounts. You will need to define long-term strategic goals, build key customer relationships, identify business opportunities, negotiate, and close business deals and maintain extensive knowledge of current market conditions. - You will need to use your networking and communication skills to identify and address clients' needs. The role requires a lot of creative thinking, to spot new opportunities and to establish rapid growth. - This is an Individual Contributor role.. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities: - Working to onboard the assigned set of Manufacturing industry accounts with a headcount of &gt;2000 factory staff. Working closely with Infra Management companies to onboard their existing clients. Participate in relevant RFPs and tenders. - Manage relationship and ensure profitability of such accounts. Generating expected revenue from the assigned accounts. Identify key staff in client companies to cultivate profitable relationships. Generating additional revenue by using the window of opportunity to sell CPG products. Understand customer needs and develop plans to address them. - Promote high-quality sales, supply and customer service processes. Aim to preserve customers and renew contracts with timeline. Approach potential customers to establish relationships. Requirements: - An experience of handling Manufacturing companies. Experience delivering client-focused solutions to customer needs. Excellent listening, negotiation and presentation abilities. Strong verbaland written communication skills. - Proven experience in handling large enterprise deals. Problem-solving attitude. Aptitude for fostering positive relationships. Teamwork and leadership skills. Customer-oriented mindset. About Chai Point: The world's largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). myChai- Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assam's finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose - "Serve a great cup that brightens lives and brings people together". As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset - these are all strict NO for us. We are Passionate & we Innovate every day; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read.

ChaiPoint - Manager - Sales (4-5 yrs)

Job Title: Senior Manager - Customer Lifecycle Marketing Company: Chai Point Location: Bengaluru, Karnataka, India Experience: Minimum 6+ years relevant experience About Chai Point: Chai Point is India's largest organized Chai retailer, popular for serving freshly brewed tea, snacks, and merchandise across multiple formats including retail stores, corporate offices (Vaas), and delivery channels. We are a fast-growing brand committed to providing a delightful experience to our customers throughout their journey with us. Join our dynamic team and contribute to building lasting customer relationships. About the Role: We are seeking a highly motivated and experienced Senior Manager - Customer Lifecycle Marketing to lead our comprehensive customer engagement strategy. This pivotal role is responsible for designing, implementing, and optimizing marketing programs across all Chai Point customer touchpoints: Retail Stores, Corporate Vaas (Vending as a Service), and Delivery. You will focus on driving key customer metrics from acquisition and initial engagement through to retention and winback, ultimately increasing customer Lifetime Value (LTV). This role requires a blend of strategic thinking, hands-on execution across multi-channels, and a data-driven approach to achieve measurable results. Key Responsibility Areas (KRAs): - Customer Lifecycle Strategy: Craft, develop, and lead Chai Points end-to-end Customer Lifecycle Marketing program strategically designed to drive acquisition, enhance engagement, and execute effective winback initiatives for new and existing customers across Retail, Vaas, and Delivery ecosystems. - Growth Channel Development: Focus on identifying, building, and optimizing high-impact marketing channels and innovative programs specifically aimed at driving customer acquisition, fostering engagement, and improving retention/winback rates to significantly increase Customer Lifetime Value (LTV). - Automated CRM Development: Develop, implement, and automate sophisticated end-to-end CRM strategies and workflows focused on nurturing existing customers and maximizing their Lifetime Value (LTV) through personalized and timely communications. - Multi-channel Program Execution: Plan, execute, and measure the effectiveness of ROI-driven multi-channel marketing campaigns. This includes leveraging direct communication channels such as SMS, emailers, WhatsApp, on-ground promotional activities, and in-house mobile app notifications to engage customers at various stages of their journey. - Ecosystem Integration: Design and create a seamless system to integrate and map customer data from all three core end-customer ecosystems (Retail Stores, Delivery platforms, and Corporate Machines/VaaS) into a single, unified customer universe. This integration will enable the development and execution of sustainable and impactful cross-selling programs across platforms. Minimum Experience Required: 6+ years of minimum relevant experience in Customer Lifecycle Marketing, CRM, or a related field, preferably within the B2C or F&B/Retail/E-commerce sectors. Preferred Experience: - Demonstrated expertise in developing and executing outcome-driven direct marketing campaigns with a clear focus on measurable results (ROI). - Proficiency in using various marketing automation tools, CRM platforms, and marketing technology stacks. - Strong ability to self-analyze data, derive actionable insights, and optimize campaigns based on performance metrics without constant reliance on external analytics support. Personal Attributes: - Comfortable and motivated by owning and achieving ROI-driven targets and key performance indicators. - Highly analytical and data-driven in decision-making. - Proactive, self-starter with the ability to work independently and collaboratively. - Excellent communication and interpersonal skills. Why Join Chai Point? - Be a part of a leading and rapidly growing F&B brand in India. - Opportunity to shape and lead the customer lifecycle strategy across diverse business verticals. - Work in a dynamic, fast-paced, and innovative environment.

ChaiPoint - Senior Manager - Customer Lifecycle Marketing (6-7 yrs)

Job Description: Product Manager At Chai Point, technology powers every aspect of our businessfrom our retail stores to workplace brewing systems and logistics. We are looking for a passionate Product Manager to join our team and drive the development of innovative, scalable solutions across our tech ecosystem. This role is perfect for someone who enjoys solving real-world problems, thrives in a dynamic environment, and wants to make a measurable impact on customer experience and operational excellence. Why Join Us? - Exciting Tech Projects Work on in-house solutions like our POS system, Supply Chain Management (SCM) system, IoT-enabled smart vending machines, and modern cloud-based infrastructure. - Young & Energetic Team A small, agile team that fosters a learning culture, innovation, and rapid career growth. - Impact-Driven Work Your contributions will directly influence customer experience, business efficiency, and operational excellence at scale. Role & Responsibilities As a Product Manager at Chai Point, you will play a key role in shaping our technology-driven solutions. You will work closely with engineering, design, operations, and business teams to build scalable, high-impact products. Key Responsibilities: - Define and own the product roadmap, ensuring alignment with business goals and customer needs. - Collaborate with engineering, design, and business teams to translate requirements into user-friendly and scalable solutions. - Drive end-to-end product lifecycle, from ideation, development, testing, and launch to continuous improvements. - Work on IoT-driven vending machine solutions, in-house POS, and SCM systems, ensuring seamless integration and innovation. - Analyze data and customer insights to drive product improvements and make informed decisions. - Prioritize features and enhancements based on business impact, feasibility, and customer feedback. - Lead A/B testing, pilot launches, and iterative improvements to optimize performance. - Communicate progress, challenges, and strategies to key stakeholders, ensuring transparency and alignment. - Closely work with the engineering team to track progress, identify roadblocks, and ensure timely delivery. Skills & Qualifications - 2-5 years of experience in product management in a tech-driven company. - Strong analytical, problem-solving, and decision-making skills. - Experience in working with engineering teams, UX designers, and business stakeholders. - Understanding of IoT, cloud-based applications, or retail tech solutions is a plus. - Ability to prioritize, manage multiple projects, and deliver within deadlines. - Good communication skills to effectively interact with internal and external stakeholders. - Proficiency in Agile methodologies and experience working in Scrum/Kanban environments. - Passion for technology-driven solutions and an entrepreneurial mindset. Nice to Have - Experience in retail, supply chain, IoT, or cloud-based SaaS platforms. - Knowledge of data analytics, SQL, or A/B testing methodologies. - Prior experience in B2B or B2C product management. About Chai Point: The worlds largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes). myChai brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. With single origin tea from Assams finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG, Paragon Partners and Kitara Capital. The Company has raised over $50 million in funds till date. Company Culture: We are driven by our brand purpose Serve a great cup that brightens lives and brings people together. As a beverage platform, we have a strong bias for technology. We live with a sports credo. We are here to win and that happens when teams perform well. Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset these are all strict NO for us. We are Passionate & we Innovate every day; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. We are an ideal match!! Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.

ChaiPoint - Product Manager (2-5 yrs)

At Chai Point, we are looking for individuals who want to discover their purpose, provide them with opportunities to find explore and strengthen their skills, while still having a lot of fun and bonhomie. Role: We are looking for people who are entrepreneurial and like to wear many hats and work in a highly collaborative environment. Reliable leader for our Supply Chain Management and Quality Assurance to ensure that all external and internal requirements are met before our product reaches our customers. Responsibilities: - Define the plans and create budgets for warehouse space, storage infrastructure, Logistics, quality, and safety etc. - Review the budgets vis-- -vis the actuals as per defined norms and take required corrective actions. - Lead implementation of special initiatives and projects. - Manage the space availability at warehouses to meet the stock storage requirements as per the business plans. - Ensure warehouses are equipped with the required storage infrastructure, material handling equipment and other allied support. - Manage implementation of the transportation SOPs. - Review and ensure utilization of dedicated trucks in line-haul and secondary transportation as per defined norms and take required actions to minimise transit losses. - Explore opportunities to improve delivery timelines, service quality and reduce overall transportation costs year on year. - Review compliance to SOPs and take corrective actions in a timely manner to address exceptions and audit gaps (internal and external). - Lead continuous improvement activities to enhance warehouse, infrastructure, and Logistics efficiencies. - Review the vendor performance and take required actions to improve vendor efficiencies. - Evaluate reduction of Inventory days, introduction of Just in time and logistics process as a whole. - Develop new vendor for categories. - Evaluate watertight process for vendor agreement and terms. - Develop cost saving initiatives without compromising on the quality of the product. Requirements: - Go-Getter with 10 plus years of proven work experience into Supply Chain & Management (preferably QSR / Retail industry). - Masters degree in SCM. - With a Sence of urgency, Ability to solve problems. - Hands on experience with warehouse /logistics/inventory management software and databases. - Strong decision making and problem-solving skills. - Excellent communication skills. - Ability to handle team and manage a wide range of cross functional stakeholders internal and external. - Demonstrated ability to establish effective and cooperative working relationships built on trust. - Comfortable making decisions independently. - Comfortable in travelling for multiple locations. About Chai Point: - The worlds largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2011. - The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and QSRs). - myChai Brewing Bots system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. - Chai Point is present in India through its retail network of over 180 stores across 9 major cities and in over 3500 workplace community hubs across 119 cities through its specialised brewing systems. - With single origin tea from Assams finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. - Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours. - Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc. ), Saama Capital, DSG, Paragon Partners and Kitara Capital. - The Company has raised over $50 million in funds till date. Company Culture: - We are driven by our brand purpose Serve a great cup that brightens lives and brings people together. - As a beverage platform, we have a strong bias for technology. - We live with a sports credo. - We are here to win and that happens when teams perform well. - Collaborative mindset, happy positive attitude and an analytical mindset does wonders for us. - Smart but acidic; Performer but a loner ; Great pedigree but disdainful of a collaborative mindset these are all strict NO for us. - We are Passionate & we Innovate every day; we believe in being Detail Oriented as the difference between mediocrity & excellence is in the attention to details. - We are Happy Positive & move forward with a happy spirit and believe that solutions are easier to find when you have a smile on, Team Orientation & Ownership are qualities that have got us this far and will lead the way in making us the most lovable brand, if you think you resonate with what you just read. - We are an ideal match!!. Chai Point has taken a leadership role in its commitment to social responsibility. Our priority was and is to move towards 100% plastic-free, recyclable usage of consumables. By promoting recycling, fostering green procurement, reducing waste and exceeding regulatory requirements whenever possible, we aim to minimize our impact on the environment.

ChaiPoint - DGM - Supply Chain Management (10-11 yrs)

Apply to 9 Chai Point jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Chai Point Now! Company Page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM

Apply to 9 Chai Point jobs on iimjobs.com, India's No.1 Management job portal. Explore Management job in Chai Point Now! Comapny page, IIM MBA Jobs, Ecommerce, Retail, Business, Development, Manager, Technology, Healthcare, Telecom, Insurance, FMCG, Media, BFSI, Director, VP/AVP, CEO/CFO, AGM/DGM