Zouk - National Retail Operations Head

We're Hiring: National Retail Operations Head

Zouk is looking to onboard a seasoned National Retail Operations Head to lead and scale our Exclusive Brand Outlet (EBO) business across India.

Role Details:

Designation: National Retail Operations Head - EBO

Function: Retail Operations

Location: Mumbai (Chembur)

Role Scope:

- Own and drive the entire national EBO business

- Lead retail operations across all Exclusive Brand Outlets

- Ensure excellence in store operations, SOPs, VM standards, and customer experience

- Drive store productivity, efficiency, and profitability

- Partner with internal teams to scale and stabilize the EBO format

Ideal Candidate Profile:

- 5-6+ years of experience (flexible for strong senior profiles)

- Strong experience in fashion retail only (apparel / lifestyle / accessories)

- Proven track record managing EBO or franchise-led formats

- Candidates from legacy fashion retail brands preferred

Why Join Zouk?

High-growth Indian lifestyle brand

Opportunity to build and own the national EBO retail engine

Senior leadership role with scale and impact.