Free meal

Job/Soft skill training

Health insurance

Office cab/shuttle

Cafeteria

Office gym

Child care facility

International/On-site exposure

Professional degree assistance

Zopper Reviews by Employees

Relationship Manager

Territory Sales Manager

Area Sales Manager

Software Engineer

Senior Software Engineer

Senior Relationship Manager

Team Lead

Operations Executive

Senior Executive

Manager

Area Service Manager

Sales Promoter

Key Account Manager

Territory Manager

Finance Manager

City Manager

Service Executive

Roles and Responsibilities : - Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives are met. - Handling customer complaints, maintaining good customer and channel partner relationships and ensuring repeat customers. - Manage servicing activities as per documented customer servicing processes and ensure compliances - Monitoring department issues and client complaints to create methods to lessen recurring issues. - Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. - Build a customer-first culture and root for them within the organization. - Customers feedback processing and analysis - Pre-empting the customer requirements beforehand to automate solutions with Tech team. Prerequisites: - Previous after sales and support work experience - Preferably from consumer durables industry - Excellent leadership, communication and customer service skills. - The ability to work under pressure and handle stress. - Must have handled PAN India Service Teams

Noida

Zopper - National Service Manager 

Job Description for Zopper - National Service Manager  in Solvy Tech Solutions Pvt. Ltd. in  Noida for (10-17) years of experience. Apply Now!

Zopper - National Service Manager  | iimjobs.com