Role Purpose:  - Directing zonal operations (including associated branch) to grow customer and revenue market share.  - Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation  - Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis  Key Accountability:  - Deliver overall Customer Market Share (CMS) target for the zone   - Achieve targeted net adds for all products .  - Achieve channel infrastructure enhancement targets  - Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels .  - Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level .  - Manage overall customer satisfaction and revenue churn targets across different customer segments   - Ensure higher visibility by executing communication and branding activities, in coordination with the circle team   - Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues .  - Coordinate with the network and sales team to improve utilization of LUS   - Manage changes in business, organization, people to ensure continuity and smooth operations   - Coaching, mentoring and retention of on-roll team members .  - Management of off-roll employees and agencies (in CS, C&C, Sales) .  Person having strong PEOPLE MANGEMENT SKILLS. Should have fair understanding of Malayalam Language   Niti Kakkar Consultant Global Consultancy & Management Solutions (GCMS)

Kerala

Zonal Business Head - Telecom 

Zonal Business Head - Telecom  ,Job Description for Zonal Business Head - Telecom  in Global Consultancy & Management Solution in  Kerala for (8-12) years of experience. Apply Now!

Job Description for Zonal Business Head - Telecom  in Global Consultancy & Management Solution in  Kerala for (8-12) years of experience. Apply Now!