Role: Key Account Management  - Build strong relationship with ZipDial's key accounts in FMCG, AUTO & CD verticals, to ensure long-term revenue growth  - Understand customer needs and tailor ZipDial's solutions to ensure successful sales  - Deliver impeccable customer service and End to End campaign management & execution   Required Experience:   - 3-5 years experience in sales, or client-facing project management, preferably from a digital advertising agency background. Should understand how agencies function and should have worked in the Client Servicing/Account Management function for at least 1 year.  - Experience handling FMCG, Media clients is a huge advantage  - Must have excellent project management skills and be able to handle direct client interactions, including expectation settings and relationships with mid to senior level executives  - Experience with or aptitude for technology products, services is desirable but not mandatory  - Must have dealt with Media/Digital agencies in the past and should have an understanding of Media ecosystem.   Deliverable for this role:  - Pre-sales: Understand their key accounts objectives and needs; develop solutions to meet those needs and help the customer understand the value those solutions deliver.  - Sales collateral & pricing: create powerpoint and word presentations and proposals, including pricing  - Understanding clients problem statement and helping them provide solutions to meet goals. Play a key role in nurturing Key Accounts: Own relationships with ZipDial's largest and most important clients to increase business from those clients  - Repeat Sales: Ensure repeat business and up-selling  - Campaign Analysis & Expert Recommendations: Analyze ongoing and post-campaign data in collaboration with the Business Intelligence team and keep the customer posted with reports and insights. Provide expert recommendations for campaign improvements.  - Marketing Support: Gather client testimonials, campaign collaterals from clients for marketing to drive PR around client campaigns  Key Metrics to measure the success of this role:  - Conversion rate  - Excellence in building relationships and being their partner.   - Increased revenue from Key Accounts; Meeting up-sales and repeat business targets  - Meeting client satisfaction in terms of support  - Adherence to other deliverables of this role as mentioned above.  Skills and Personality Traits:  - Fast learner with ability to become industry expert  - Critical thinker  - Good judgement  - Opinionated with the ability to back up opinions/recommendations with data and rationale  - Comfort with numbers, and analysis  - Flair for developing sales proposals and documentation  - Ability to co-ordinate with sales team, demanding clients and delivery/operations team  - Excellent communication and presentation skills   Preference will be given to candidates from an Agency/Media background.

Mumbai

Bangalore

ZipDial - Key Account Manager 

Job Description for ZipDial - Key Account Manager  in Zipdial in  Mumbai Bangalore for (3-6) years of experience. Apply Now!