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Associate Director - Talent Acquisition (RCM) Location: Chennai Experience: 12-18 years preferred Employment Type: Full-time About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used - and deliver results that matter. For over two decades, we've partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: - Where should we invest? - How do we scale globally? - What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We're known for being data-led, execution-focused, and outcome-driven - not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn't for everyone. It's for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions - not just presentations. Why Globalization Excellence Zinnov's Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end - from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: - Own complex, end-to-end client journeys - Work across GCC advisory, managed services, and BOT / outsourcing models - Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution - and where talent plays a defining role. Why Zinnov - Talent Solutions Zinnov's Talent Solutions practice partners with global enterprises to build and scale high-performance teams across technology, healthcare, and operations. In this role, you will: - Lead large-scale hiring for a global US healthcare client - Play a key role in building a Global Capability Center (GCC) from the ground up - Act as a strategic advisor on RCM talent, not just a recruiter About the Role As an Associate Director - Talent Acquisition (RCM), you will lead end-to-end hiring for a high-impact US healthcare client, driving large-scale recruitment across Revenue Cycle Management (RCM) roles. This is a strategic + execution role where you will: - Solve complex hiring challenges in a constrained RCM talent market - Balance quality, timelines, and scalability - Partner closely with global clients and internal leadership What You'll Do 1. RCM Talent Strategy & Advisory Partner with client leadership to define hiring strategy across: - AR follow-ups, denials, hospital & physician billing Provide market insights on: - Talent availability and skill gaps - Compensation benchmarks specific to RCM - Trainable vs ready-to-deploy talent Advise stakeholders on hiring trade-offs: - Quality vs ramp timelines - Specialized vs cross-trainable talent 2. End-to-End Hiring Ownership - Own complete recruitment lifecycle: Sourcing - Screening - Offer - Joining - Drive large-scale hiring (100s of hires) within tight timelines Build pipelines across: - Hospital billing - Physician billing (cross-trainable talent) - Entry-level and lateral roles 3. Specialized / Niche Hiring Lead hiring for complex RCM areas such as: - Acute care billing - Critical Access Hospitals (CAH) - Rural healthcare workflows Design innovative hiring approaches for low-supply skills: - Hire + train models - Alternate talent pools - Candidate readiness frameworks 4. Stakeholder & Client Management Partner with: - US-based client stakeholders - India operations and delivery teams - Training / academy teams Drive alignment on: - Hiring quality benchmarks - Interview calibration - Hiring philosophy (entry vs trained talent) Manage complex, fast-paced environments with distributed teams 5. Hiring Operations & Metrics Own and improve key hiring metrics: - Time-to-fill - Conversion ratios - Offer-to-join - Cost per hire Drive data-led decision making to improve funnel efficiency and outcomes 6. Compensation & Market Alignment - Ensure compensation aligns with RCM market realities Provide real-time feedback on: - Offer competitiveness - Candidate expectations - Market trends Minimize offer drop-offs through proactive alignment 7. Team Leadership Lead and scale a high-performing TA team Drive: - Recruiter productivity - Screening quality - Process discipline Coach team on RCM domain understanding, not just recruitment execution 8. Collaboration with Training / Academy Work closely with training teams to: - Define hire vs train strategy - Improve training-to-production conversion - Build candidate readiness frameworks What You Bring Experience - 12-18 years of experience in Talent Acquisition - Strong experience in Healthcare/RCM hiring (must-have) Proven track record in: - High-volume hiring (100s-1000s) - Leadership and niche hiring - Experience working with US healthcare clients / BPOs Core Skills - Deep understanding of RCM processes (AR, billing, denials, coding) - Strong stakeholder management with global clients - Ability to operate in high-pressure, fast-scaling environments - Strong problem-solving and decision-making skills - Data-driven approach to hiring and execution - Strong ownership and accountability Why This Role is Unique - Opportunity to build an RCM GCC from scratch - Work directly with global healthcare leadership - Solve complex talent challenges in a niche domain - Influence both hiring strategy and execution at scale Ideal Profile A senior RCM Talent Acquisition leader who combines deep domain expertise, strong stakeholder influence, and large-scale hiring execution to build high-performing healthcare teams What Success Looks Like - Successful ramp-up of large-scale RCM hiring within timelines - Strong offer-to-join and conversion ratios - High stakeholder confidence and client satisfaction - Efficient, data-driven hiring operations and reporting - Well-trained, high-performing TA team and pipelines

Chennai

Zinnov - Associate Director - Talent Acquisition - Healthcare/Revenue Cycle Management 

Job Description for Zinnov - Associate Director - Talent Acquisition - Healthcare/Revenue Cycle Management  in ZINNOV MANAGEMENT CONSULTING PRIVATE LIMITED in  Chennai for (12-18) years of experience. Apply Now!

Zinnov - Associate Director - Talent Acquisition - Healthcare/Revenue Cycle Management  | iimjobs.com