Zenwork - Sales Operations Lead

Role: Sales Operations Lead

Location: Hyderabad | Work Mode: Office

Company Overview:

Zenwork is a technology-first company transforming the landscape of Tax Automation and GRC (Governance, Risk, and Compliance). By leveraging AI-driven SaaS solutions and scalable APIs, we simplify complex tax and compliance workflows for businesses across various industries.

About the role:

The Sales Operations Lead is responsible for improving the efficiency, predictability, and scalability of the sales organization. You will partner closely with sales leadership to drive forecasting, pipeline management, CRM optimization, sales analytics, territory planning, process improvement, and sales technology.

What You'll Do:

- Partner with sales leadership on annual and quarterly sales planning and territory management.

- Own the weekly and monthly sales forecasting process and pipeline health.

- Design, document, and continuously improve the sales process and CRM workflows.

- Own Salesforce from a business operations perspective, managing enhancements and external partners.

- Build executive dashboards and provide actionable insights to sales leadership.

- Coordinate commercial approvals and improve quote-to-close efficiency.

- Collaborate cross-functionally with Marketing, Finance, and Customer Success.

What We're Looking For:

- 6 to 10 years of experience in Sales Operations, Revenue Operations, or Sales Strategy within a B2B SaaS company.

- Hands-on experience with Salesforce CRM and managing implementation partners.

- Strong analytical skills with advanced Excel or Google Sheets proficiency.

- Ability to influence cross-functional teams and work in an overlap shift (2:00 PM to 11:00 PM IST).

Why Join Zenwork?:

- Build and shape the Sales Operations function from the ground up.

- Partner directly with senior leadership on strategic initiatives.

- Drive meaningful business impact through process optimization, analytics, and AI.

- Join a fast-growing B2B SaaS company.