Role Overview:
- Zenwork Payments is looking for a highly motivated Payments Product Manager with at least 3 years of overall experience and 2 years of specific experience in payments, especially in AP/AR workflows within the US market.
- The ideal candidate will have a strong background in payments systems, a deep understanding of AP/AR processes, and the ability to define and manage a product strategy that enhances customer experience and drives business value.
- This is an exciting opportunity to work on a cutting-edge payments platform that is transforming financial operations for businesses in the USA.
- In this role, you will oversee the development of new features and improvements for Zenwork Payments, collaborating with cross-functional teams to ensure high-quality delivery and customer satisfaction.
What You'll Do:
- Own the Product Roadmap: Lead the development and management of the product roadmap for Zenwork Payments, ensuring alignment with company goals and customer requirements.
- Prioritize features and improvements that enhance AP/AR automation for the U. market.
- Enhance AP/AR Solutions: Leverage your expertise in AP/AR to develop product solutions that simplify and automate accounts payable and receivable workflows, ensuring compliance, efficiency, and scalability within the US regulatory environment.
- Customer-Centric Product Development: Collaborate with engineering, design, sales, and customer success teams to define product requirements, ensuring a user-friendly and intuitive experience for businesses managing payments and compliance.
- Market and Competitive Analysis: Monitor trends in the payments market in the US staying updated on industry developments, competitor offerings, and evolving customer needs to ensure Zenwork Payments stays competitive.
- New Feature Development and Optimization: Oversee the development of new features and improvements to the live product.
- Work closely with teams to ensure high-quality delivery, optimize existing features, and maximize the impact of new capabilities on customer satisfaction and business growth.
- Collaboration Across Teams: Serve as the bridge between sales, marketing, customer support, and engineering teams to ensure product success and alignment with business goals.
- Measure Success: Use data and analytics to track product performance, identify opportunities for optimization, and ensure that the products meet business objectives and customer expectations.
What We're Looking For:
- Experience: Minimum 3 years of experience in product management, with at least 2 years specifically focused on payments (AP/AR solutions or payments platforms) for the US market.
- Technical and Payments Expertise: Strong understanding of payment processing systems, accounts payable and receivable workflows, and relevant industry regulations ( PCI-DSS, SOX).
- Cross-Functional Collaboration: Experience working closely with engineering, design, marketing, and customer success teams to define and launch new product features.
- Customer-Focused Approach: Ability to translate customer needs into actionable product requirements and ensure a seamless user experience.
- Analytical Skills: Strong ability to analyze data, monitor key performance indicators (KPIs), and leverage insights to drive product decisions.
- Problem-Solving Mindset: Ability to identify pain points in the payments process and design innovative solutions to address them.
- Communication Skills: Excellent communication skills to effectively collaborate with internal teams and external stakeholders.
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