Title : Product Manager at Zenwork Payments

- Zenwork stands at the forefront of cloud/API-based Tax Automation and Governance, Risk Compliance (GRC) technology, pioneering the future of Tax Tech and GRC Automation. Our comprehensive suite of top-tier AI-SaaS solutions serve a vast clientele of over 500,000, providing effortless tax automation through our APIs for major enterprises.

- In terms of numbers, during the tax year 2022, we have reported over $413 Billion to the Internal Revenue Service, spanning over 30 million transactions for some of the globe's leading and most forward-thinking firms.

- As a rapidly expanding digital compliance AI-SaaS Product company, Zenwork boasts a customer base that spans all sizes, partnering with industry giants like Intuit, Bill.com, Xero, and Sage Intacct. Recognized as one of the fastest-growing companies in the U.S. by Inc magazine and a consecutive Accountex award recipient, Zenwork has garnered significant acclaim.

- Backed by Spectrum Equity Partners, Zenwork has successfully raised over $163M in funding, maintaining profitability as a late-stage entity with operations in both the U.S. and India.

Role Overview :

- Zenwork Payments is looking for a highly motivated Payments Product Manager with at least 3 years of overall experience and 2 years of specific experience in payments, especially in AP/AR workflows within the U.S. market. The ideal candidate will have a strong background in payments systems, a deep understanding of AP/AR processes, and the ability to define and manage a product strategy that enhances customer experience and drives business value. This is an exciting opportunity to work on a cutting-edge payments platform that is transforming financial operations for businesses in the USA.

- In this role, you will oversee the development of new features and improvements for Zenwork Payments, collaborating with cross-functional teams to ensure high-quality delivery and customer satisfaction.

What You'll Do :

- Own the Product Roadmap : Lead the development and management of the product roadmap for Zenwork Payments, ensuring alignment with company goals and customer requirements. Prioritize features and improvements that enhance AP/AR automation for the U.S. market.

- Enhance AP/AR Solutions : Leverage your expertise in AP/AR to develop product solutions that simplify and automate accounts payable and receivable workflows, ensuring compliance, efficiency, and scalability within the U.S. regulatory environment.

- Customer-Centric Product Development : Collaborate with engineering, design, sales, and customer success teams to define product requirements, ensuring a user-friendly and intuitive experience for businesses managing payments and compliance.

- Market and Competitive Analysis : Monitor trends in the payments market in the U.S., staying updated on industry developments, competitor offerings, and evolving customer needs to ensure Zenwork Payments stays competitive.

- New Feature Development and Optimization : Oversee the development of new features and improvements to the live product. Work closely with teams to ensure high-quality delivery, optimize existing features, and maximize the impact of new capabilities on customer satisfaction and business growth.

- Collaboration Across Teams : Serve as the bridge between sales, marketing, customer support, and engineering teams to ensure product success and alignment with business goals.

- Measure Success : Use data and analytics to track product performance, identify opportunities for optimization, and ensure that the products meet business objectives and customer expectations.

What We're Looking For :

- Experience : Minimum 3 years of experience in product management, with at least 2 years specifically focused on payments (AP/AR solutions or payments platforms) for the U.S. market.

- Technical and Payments Expertise : Strong understanding of payment processing systems, accounts payable and receivable workflows, and relevant industry regulations (e.g., PCI-DSS, SOX).

- Cross-Functional Collaboration : Experience working closely with engineering, design, marketing, and customer success teams to define and launch new product features.

- Customer-Focused Approach : Ability to translate customer needs into actionable product requirements and ensure a seamless user experience.

- Analytical Skills : Strong ability to analyze data, monitor key performance indicators (KPIs), and leverage insights to drive product decisions.

- Problem-Solving Mindset : Ability to identify pain points in the payments process and design innovative solutions to address them.

- Communication Skills : Excellent communication skills to effectively collaborate with internal teams and external stakeholders.

Why Zenwork Payments?

- Innovative Environment : Join a team that is shaping the future of payments automation and delivering impactful solutions for businesses in the U.S.

- Impactful Role : Your work will directly influence the evolution of Zenwork Payments, improving AP/AR processes for businesses across the U.S.

- Growth Opportunities : Zenwork is a fast-growing company backed by Spectrum Equity Partners, providing you with ample opportunities for career development.

- Collaborative Culture : Work in an environment that fosters innovation, collaboration, and creative problem-solving. Your contributions will have a meaningful impact on the business and our customers.