What you will be doing: - You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients. - Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients - Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches - Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues - Client Relations - Be the voice of our clients. Maintain open communication channels with clients - Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays - Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support - Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc Why join Zenskar? - Impact: Be the senior CS & Solutions leader shaping how we engage customers from day one. - Visibility: Work directly with founders and leadership on high-stakes customer initiatives. - Growth: Build the team and function as we scale from 1 - 100. - Learning: Be at the intersection of product, engineering, and customer success in a fast-paced SaaS environment. If you want to roll up your sleeves, own customer outcomes, and scale a customer success engine that defines Zenskar's next phase of growth - this role is for you.

Bangalore

Zenskar - Founder's Office Role 

Job Description for Zenskar - Founder's Office Role  in Zenskar in  Bangalore for (4-8) years of experience. Apply Now!