Yubi - Senior Growth Manager

Yubi

About the Role:

This role is focused on growing key accounts (lenders), owning end-to-end sales relationships, and unlocking revenue opportunities across platform. As an individual contributor, you will act as the primary point of contact for high-value clients/accounts-building deep partnerships, driving repeat transactions, and delivering measurable business impact.

Key Responsibilities:

- Develop and grow trusted relationships with key clients, serving as their strategic advisor.

- Understand unique client needs, pain points, and goals to offer tailored solutions.

- Own the end-to-end account lifecycle, driving repeat business and minimizing churn.

- Act as a liaison between key clients and internal stakeholders to resolve issues and ensure smooth delivery.

- Prepare regular reports on account performance, forecasts, and growth metrics.

- Defend and grow client revenue; proactively cross-sell and upsell across the existing portfolio.

- Partner with CXOs, Finance Heads, Risk Managers, and Product Managers to unlock new business opportunities.

- Gather and decode client requirements, ensuring solution alignment with business goals.

- Lead problem-solving conversations with internal teams to enable customized delivery and onboarding.

- Translate client feedback into actionable insights to influence product and process enhancements.

- Collaborate with internal operations and tech teams to ensure timely delivery, issue resolution, and client satisfaction.

- Monitor and improve key client health metrics by preemptively addressing blockers and risks.

- Ensure timely receipt of payments and transition detailed documentation post-deal closure.

Requirements:

- 7-10 years of experience in Business Development or Enterprise Account Management.

- Strong track record in managing B2B client relationships and driving account growth.

- Exposure to platform sales, enterprise SaaS, payments, lending, or B2B financial services preferred.

- Demonstrated success in strategic sales and stakeholder management across banks, NBFCs, fintechs, or related domains.

- Proven ability to independently manage high-value relationships with CXO-level stakeholders.

- Strong problem-solving mindset, with excellent communication and negotiation skills.

- Results-oriented approach with a keen sense of ownership and accountability.

- MBA/PGDM from a reputed institution is preferred