About YES MADAM

Working Days : 6 days from office only

Location : Noida

YES MADAM is one of India's fastest-growing at-home beauty, wellness, and salon service platforms. As we continue to expand and strengthen our business verticals, we are looking for dynamic and entrepreneurial Business Heads who can take complete ownership of category growth, profitability, customer experience, and strategic execution.

This is a high-impact leadership role offering the opportunity to work directly with the Co-Founders and leadership team to build and scale businesses at a national level.

Open Positions

- Business Head - Female Hair Category

- Business Head - Hydra

- Business Head - Luxe Spa

- Business Head - Insta

- Business Head - Partners Hiring & Growth

Role Overview

As a Business Head, you will be responsible for driving end-to-end business performance for your assigned vertical. You will own category growth, revenue, profitability, customer metrics, partner performance, and long-term strategic planning. The role requires a combination of business acumen, analytical thinking, operational excellence, and strong leadership capabilities.

You will work closely with cross-functional teams including Operations, Marketing, Product, Supply, Training, Finance, and Technology to build scalable growth engines and deliver exceptional customer experiences.

Key Responsibilities

Business Growth & Strategy

- Define and execute the growth roadmap for the assigned business vertical.

- Identify new growth opportunities, market trends, customer needs, and competitive advantages.

- Drive category expansion, customer acquisition, retention, and revenue growth.

- Develop short-term and long-term business strategies aligned with company goals.

P&L Ownership

- Own complete P&L for the category/business unit.

- Drive revenue growth while maintaining healthy contribution margins and profitability.

- Monitor key business metrics and take data-driven decisions to improve performance.

- Build and manage annual operating plans, forecasts, and budgets.

Category & Customer Excellence

- Improve customer experience, service quality, and customer retention metrics.

- Develop category-specific offerings, pricing strategies, and service innovations.

- Analyze customer feedback and market insights to strengthen business performance.

Operations & Execution

- Collaborate with operations teams to ensure seamless service delivery.

- Drive process improvements and operational efficiencies across the category.

- Ensure high standards of service quality, compliance, and partner performance.

Team Leadership

- Build, mentor, and lead high-performing teams.

- Create accountability frameworks and performance-driven culture.

- Work cross-functionally with internal stakeholders to achieve business objectives.

Founder Collaboration

- Partner directly with Co-Founders on strategic initiatives and business decisions.

- Present business reviews, growth plans, and performance insights regularly.

- Act as a business owner and drive execution with speed and accountability.

Ideal Candidate Profile

- 8-15+ years of experience in business management, category management, growth, consulting, e-commerce, consumer internet, retail, wellness, beauty, or service-led businesses.

- Strong track record of scaling businesses and driving category growth.

- Experience managing large revenue targets and owning P&L responsibilities.

- Excellent analytical and problem-solving skills with a data-driven mindset.

- Strong stakeholder management and leadership capabilities.

- Ability to operate effectively in a fast-paced, high-growth environment.

- MBA from a premier institute is preferred.