YES MADAM - AI Product Manager

Drive AI product strategy, build intelligent customer experiences, and leverage cutting-edge tech to scale India's leading home salon platform.

Job Details:

- Team: Product

- Employment: Full-time, WFO

- Experience: 3+ Years

- Location: Noida

- Level: AI Product Manager

- Notice Period: Within 30 Days

- Working Days: 5 days

- Must Have: B2C/D2C, AI/ML Tech

ABOUT YES MADAM

YES MADAM is a leading at-home beauty, wellness, and salon services platform, focused on delivering convenience, quality, and an exceptional customer experience. As we scale rapidly, AI-driven innovation and automation are critical drivers of customer engagement, hyper-personalization, operational efficiency, and long-term business growth.

THE ROLE

YesMadam is looking for an AI Product Manager to build and scale AI-powered products and customer experiences in a fast-paced B2C environment. In this role, you will bridge the gap between business priorities, cutting-edge AI technologies, and user-centric design to deliver measurable impact.

WHAT YOU'LL DO

- Opportunity Identification: Identify and prioritize high-impact AI use cases across customer experience, growth, marketing, and operations.

- Product Lifecycle Ownership: Own the end-to-end product lifecycle from problem discovery to PRD, MVP, launch, and optimization.

- Cross-Functional Collaboration: Work closely with Business, CX, Operations, Marketing, Design, Data and Engineering teams to execute key product initiatives.

- AI Experiences and Automation: Build AI-powered experiences including AI assistants, chatbots, personalization engines, recommendation workflows, automation, and intelligent search.

- Metrics and Impact Analysis: Define key KPIs and measure adoption, engagement, conversion, retention, model accuracy, and overall business impact.

- Customer Research and Insights: Conduct ongoing customer research and leverage data-driven insights to uncover strategic product opportunities.

- Technical AI Integration: Collaborate with Engineering and Data teams on LLMs, APIs, RAG architecture, AI Agents, model evaluation, and platform integrations.

- Vendor Management: Manage third-party AI and technology vendors to ensure seamless integration and smooth implementation.

- Product Documentation: Maintain robust PRDs, workflow diagrams, AI use case repositories, prompt libraries, and complete product documentation.

WHAT WE'RE LOOKING FOR

1. Must-Have Requirements:

- Core Experience: 3+ years of hands-on Product Management experience, preferably in B2C, D2C, Consumer Internet, E-commerce, or high-growth tech platforms.

- AI/ML Exposure: Direct experience building, launching, or managing AI/ML-powered products, features, or intelligent automated systems.

- Education: MBA or Technical Degree (B.Tech / B.E. in CS/IT or quantitative field) is a mandatory requirement.

- Mindset and Acumen: Strong systems thinking, analytical mindset, sharp business acumen, and deep customer understanding.

- Design Understanding: Solid understanding of UI/UX fundamentals and hands-on ability to create basic wireframes and user flows.

- Execution and Agility: Comfortable operating in ambiguity with first-principles thinking, fast experimentation, and swift execution.

- Communication: Excellent written/verbal communication and cross-functional leadership skills.

2. Good to Have:

- Familiarity with state-of-the-art Generative AI technologies: OpenAI / ChatGPT, Gemini, Claude, and general AI APIs.

- Working knowledge of AI architecture concepts like Retrieval-Augmented Generation (RAG), AI Agents, and Prompt Engineering.

- Hands-on experience with product analytics and event tracking tools (e.g., Amplitude, Mixpanel, Google Analytics, Metabase).

WHY JOIN YES MADAM?

- High-Impact Leadership: Direct ownership of strategic AI initiatives powering a consumer platform used by millions across India.

- Executive Visibility: Work directly with senior leadership, Product heads, and Engineering leads to shape product roadmap.

- Cutting-Edge Innovation: High autonomy to experiment with emerging LLMs, generative AI tools, and automation frameworks.

- Fast-Paced Growth: Dynamic, high-velocity startup environment where innovation directly impacts revenue and retention.

- Key Hiring Preference: Candidates with 3+ years of core Product Management experience, demonstrated B2C/D2C exposure, hands-on experience delivering AI/ML features, and an MBA or technical degree will be prioritized.